@article { , title = {An empirical examination of the contribution of capabilities to the competitiveness of logistics service providers: A perspective from China}, abstract = {Purpose: This paper aims to report on an investigation of logistics service provider (LSP) capabilities and how these capabilities contribute to LSP competitiveness in the context of China. Design/methodology/approach: This paper draws on work from economics and strategy on firm-level competitiveness, particularly the resource-based view, to develop and empirically examined 13 firm-specific capability constructs based on a survey of Chinese LSPs. Findings: Exploratory factor analysis and factor analysis regression indicated all 13 constructs are critical to a Chinese LSP's competitiveness and are interlinked in contributing to it. The findings also revealed the most critical capability is service quality; this capability was further assessed and two sub-constructs of operations and relationship management emerged. Practical implications: The results of the empirical study provide a useful way for LSP managers to identify and appraise their firm's capabilities and competitiveness. Originality/value: This study contributes by addressing a gap of empirical research concerning LSP competitiveness and capabilities. © Emerald Group Publishing Limited.}, doi = {10.1108/09600031011093232}, issn = {0960-0035}, issue = {10}, journal = {International Journal of Physical Distribution and Logistics Management}, note = {Batch 008. Output ID 44365.}, pages = {361-366}, publicationstatus = {Published}, publisher = {Emerald}, url = {https://hull-repository.worktribe.com/output/417922}, volume = {40}, keyword = { Distribution management, Competitive advantage, China}, year = {2010}, author = {Grant, David and Liu, Xiaohong and Grant, David B. and McKinnon, Alan C. and Feng, Yuanhua} }