David Grant D.Grant@hull.ac.uk
An empirical examination of the contribution of capabilities to the competitiveness of logistics service providers: A perspective from China
Grant, David; Liu, Xiaohong; Grant, David B.; McKinnon, Alan C.; Feng, Yuanhua
David B. Grant
Alan C. McKinnon
– This paper aims to report on an investigation of logistics service provider (LSP) capabilities and how these capabilities contribute to LSP competitiveness in the context of China.
– This paper draws on work from economics and strategy on firm‐level competitiveness, particularly the resource‐based view, to develop and empirically examined 13 firm‐specific capability constructs based on a survey of Chinese LSPs.
– Exploratory factor analysis and factor analysis regression indicated all 13 constructs are critical to a Chinese LSP's competitiveness and are interlinked in contributing to it. The findings also revealed the most critical capability is service quality; this capability was further assessed and two sub‐constructs of operations and relationship management emerged.
– The results of the empirical study provide a useful way for LSP managers to identify and appraise their firm's capabilities and competitiveness.
– This study contributes by addressing a gap of empirical research concerning LSP competitiveness and capabilities.
|Journal Article Type||Article|
|Publication Date||Nov 1, 2010|
|Journal||International Journal of Physical Distribution and Logistics Management|
|Peer Reviewed||Peer Reviewed|
|APA6 Citation||Liu, X., Grant, D. B., McKinnon, A. C., & Feng, Y. (2010). An empirical examination of the contribution of capabilities to the competitiveness of logistics service providers: A perspective from China. International Journal of Physical Distribution and Logistics Management, 40(10), 847-866. https://doi.org/10.1108/09600031011093232|
|Keywords||Management of Technology and Innovation; Transportation|
You might also like
Servitization as a competitive difference in humanitarian logistics
Exploring environmental sustainability and performance of global logistics hubs