All Outputs (3)

Customer satisfaction scores: new models to estimate (2024)
Journal Article
Fry, J., & Brint, A. (2025). Customer satisfaction scores: new models to estimate. Tourism Management, 106, Article 105030. https://doi.org/10.1016/j.tourman.2024.105030

In this paper we develop new models for the distribution of customer satisfaction scores. This leads to new approaches for estimating the number of fake reviews in empirical data. Modifications of the basic model are presented that account for the pr... Read More about Customer satisfaction scores: new models to estimate.

An options-pricing approach to forecasting the French presidential election (2024)
Journal Article
Fry, J., Hastings, T., & Binner, J. (in press). An options-pricing approach to forecasting the French presidential election. Journal of the Operational Research Society, https://doi.org/10.1080/01605682.2024.2334339

A subjective probability argument suggests vote-share estimates from polling companies can be interpreted as market prices. The corresponding election constitutes the price at a known future date. This makes an options-pricing approach particularly a... Read More about An options-pricing approach to forecasting the French presidential election.

Faster identification of faster Formula 1 drivers via time-rank duality (2024)
Journal Article
Fry, J., Brighton, T., & Fanzon, S. (2024). Faster identification of faster Formula 1 drivers via time-rank duality. Economics letters, 237, Article 111671. https://doi.org/10.1016/j.econlet.2024.111671

Two natural ways of modelling Formula 1 race outcomes are a probabilistic approach, based on the exponential distribution, and econometric modelling of the ranks. Both approaches lead to exactly soluble race-winning probabilities. Equating race-winni... Read More about Faster identification of faster Formula 1 drivers via time-rank duality.