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A proposed framework for managing environmental causes and consequences of ocean traffic and ports
Book Chapter
Elliott, M., & Grant, D. A proposed framework for managing environmental causes and consequences of ocean traffic and ports. In European decision sciences institute (EDSI2016), 7th annual conference

Paper presented at European Decision Sciences Institute (ED2016), 7th Annual Conference, 24th to 27th May 2016, Helsinki. Abstract The cumulative and in-combination effects of ocean shipping and port operations need addressing via a detailed, rigorou... Read More about A proposed framework for managing environmental causes and consequences of ocean traffic and ports.

Investigating e-fulfilment in Gulf Cooperation Council business-to-consumer markets
Book Chapter
Alotaibi, M., Grant, D., & Williams, T. Investigating e-fulfilment in Gulf Cooperation Council business-to-consumer markets. In Proceedings of the 20th international symposium on logistics (ISL) 2015

Paper presented at 20th ISL, 5th – 8th July 2015, Bologna Italy This paper reports on a literature review and research objective development pertaining to a current PhD research project on electronic commerce (EC), specifically e-fulfilment, in Gulf... Read More about Investigating e-fulfilment in Gulf Cooperation Council business-to-consumer markets.

Exploring quantitative skills provision in European logistics and supply chain education
Book Chapter
Grant, D. Exploring quantitative skills provision in European logistics and supply chain education. In Proceedings of the 20th international symposium on logistics (ISL) 2015

Paper presented at 20th ISL, 5th – 8th July 2015, Bologna Italy Abstract: Logistics comprises functional ‘stop’ and ‘go’ activities such as warehousing, inventory management and transport, and logistics strategy has focussed on making these activitie... Read More about Exploring quantitative skills provision in European logistics and supply chain education.

An international study of the impact of B2C logistics service quality on shopper satisfaction and loyalty
Book Chapter
Grant, D., & Philipp, B. An international study of the impact of B2C logistics service quality on shopper satisfaction and loyalty. In 17th Toulon-Verona international conference proceedings

Paper presented at 17th Toulon-Verona International Conference. This paper reports on an in-progress study of the impact of business to consumer (B2C) logistics service quality (LSQ) on in-store shopper satisfaction and loyalty. LSQ in this study is... Read More about An international study of the impact of B2C logistics service quality on shopper satisfaction and loyalty.

Exploring food retail logistics internationalisation in South East Asia
Book Chapter
Grant, D., Stephens, C., & Banomyong, R. Exploring food retail logistics internationalisation in South East Asia. In Proceedings of the 20th annual Logistics Research Network (LRN) conference

Paper originally presented at the 20th Annual Logistics Research Network Conference, 9th to 11th Sept 2015, Derby. Introduction: Two recent market research reports noted UK consumers enjoy lower food prices than other Western economies. There are man... Read More about Exploring food retail logistics internationalisation in South East Asia.

Investigating the adoption of environmental management systems in the Finnish logistics sector
Book Chapter
Grant, D., & Shenin, N. Investigating the adoption of environmental management systems in the Finnish logistics sector. In Proceedings of the 20th annual Logistics Research Network (LRN) conference

Paper originally presented at the 20th Annual Logistics Research Network Conference, 9th to 11th September 2015, Derby. This paper reports on a study of adoption of environmental management systems (EMS) by firms in the Finnish logistics sector.

Improving financial flows of a product claims handling process
Book Chapter
Grant, D., & Rydbeck, E. Improving financial flows of a product claims handling process. In Proceedings of the 20th annual Logistics Research Network (LRN) conference

Paper delivered at the 20th Annual Logistics Research Network Conference, 9th to 11th Sept 2015, Derby.

Performance measurement and its impact on sustainable and resilient supply chain management practices in the Thai electronic industry
Book Chapter
Colicchia, C., Grant, D., & Joradon, W. Performance measurement and its impact on sustainable and resilient supply chain management practices in the Thai electronic industry. In Proceedings of the 20th Annual Logistics Research Network (LRN) Conference

Paper originally presented at the 20th Annual Logistics Research Network (LRN) Conference, 9th to 11th Sept 2015, Derby.

The effect of logistics packaging functions on shopper satisfaction and loyalty : an empirical study in France
Book Chapter
Grant, D., & Philipp, B. The effect of logistics packaging functions on shopper satisfaction and loyalty : an empirical study in France. In Proceedings of the 20th Annual Logistics Research Network Conference

Paper originally presented at the 20th Annual Logistics Research Network Conference, 9th to 11th Sept 2015, Derby. This paper reports on an in-progress empirical research study investigating packaging functions and their fulfilment attributes for con... Read More about The effect of logistics packaging functions on shopper satisfaction and loyalty : an empirical study in France.

Electronic commerce e-fulfilment in Gulf Cooperation Council consumer markets
Book Chapter
Alotaibi, M., Grant, D., & Williams, T. Electronic commerce e-fulfilment in Gulf Cooperation Council consumer markets. In Proceedings of the 20th annual Logistics Research Network (LRN) conference

Paper originally presented at the 20th Annual Logistics Research Network Conference, 9th to 11th September 2015. This paper reports on an ongoing study investigating electronic commerce fulfilment (ECF) in Gulf Cooperation Council (GCC) markets, and... Read More about Electronic commerce e-fulfilment in Gulf Cooperation Council consumer markets.

A 'symbiosis effect' perspective to understand reverse logistics and household recycling waste systems
Book Chapter
Deutz, P., Grant, D., Nicholson, J., & A-Jalil, E. E. A 'symbiosis effect' perspective to understand reverse logistics and household recycling waste systems. In Proceedings of the 19th international symposium on logistics (ISL) 2014

Paper presented at 19th ISL, 2014, Ho Chi Minh The essence of the problem with waste is that it is by definition something that is not wanted. We argue here that achieving a sustainable solution requires consideration of both regulatory responsibilit... Read More about A 'symbiosis effect' perspective to understand reverse logistics and household recycling waste systems.