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All Outputs (2)

Testing the dimensionality of the quality management construct (2014)
Journal Article
Elshaer, I. A., & Augustyn, M. M. (2016). Testing the dimensionality of the quality management construct. Total quality management & business excellence, 27(3-4), 353-367 . https://doi.org/10.1080/14783363.2014.993964

© 2014 Taylor & Francis. Numerous empirical studies have conceptualised quality management (QM) as either a multidimensional or unidimensional construct. While few prior studies tested some aspects of the assumed dimensional structure of the constr... Read More about Testing the dimensionality of the quality management construct.

Stakeholder power and engagement in an English seaside context: implications for destination leadership (2014)
Journal Article
Kennedy, V., & Augustyn, M. M. (2014). Stakeholder power and engagement in an English seaside context: implications for destination leadership. Tourism review of AIEST--International Association of Scientific Experts in Tourism = Revue de tourisme, 69(3), 187-201 . https://doi.org/10.1108/TR-06-2013-0030

Purpose – The purpose of this paper is to examine stakeholder power and engagement within an increasingly competitive English seaside resort setting. It aims to adopt a structuralist and functionalist perspective and develop an enabling conceptualisa... Read More about Stakeholder power and engagement in an English seaside context: implications for destination leadership.