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Resilience and family business groups in unstable economies (2019)
Book Chapter
Discua Cruz, A., Malfense Fierro, A., Basca, R., Parada, M. J., & Alvarado-Alvarez, C. (2019). Resilience and family business groups in unstable economies. In M. Rautiainen, P. Rosa, T. Pihkala, M. Parada, & A. Cruz (Eds.), The family business group phenomenon: Emergence and complexities (315-352). Palgrave Macmillan

The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice (2019)
Journal Article
Kizgin, H., Dey, B. L., Dwivedi, Y. K., Hughes, L., Jamal, A., Jones, P., …Williams, M. D. (2020). The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice. International journal of information management, 51, Article 102026. https://doi.org/10.1016/j.ijinfomgt.2019.10.011

The concept of acculturation has been based on the assumption of an adaptation process, whereby immigrants lose aspects of their heritage cultures in favour of aspects of a host culture (i.e. assimilation). Past research has shown that acculturation... Read More about The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice.

Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal (2019)
Journal Article
Ross, D., & Saxena, G. (2019). Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal. Annals of Tourism Research, 79, Article 102790. https://doi.org/10.1016/j.annals.2019.102790

This paper focuses on the creative ingenuity of tourism providers in storying and providing varied readings of archaeological sites that have been physically lost. In conceptualising providers' efforts in mobilising (in)tangible aspects of archaeolog... Read More about Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal.

Do online reviews still matter post-purchase? (2019)
Journal Article
Liu, H., Jayawardhena, C., Osburg, V., & Mohiuddin Babu, M. (in press). Do online reviews still matter post-purchase?. Internet Research, https://doi.org/10.1108/INTR-07-2018-0331

Purpose – The influence of eWOM information, such as online reviews, on consumers’ decision making is well documented, but it is unclear if online reviews still matter in post-purchase evaluation and behaviours. We therefore examine the extent to whi... Read More about Do online reviews still matter post-purchase?.

‘Freedom Through Marketing’ Is Not Doublespeak (2019)
Journal Article
Shabbir, H., Hyman, M., Dean, D., & Dahl, S. (2020). ‘Freedom Through Marketing’ Is Not Doublespeak. Journal of Business Ethics, 164(2), 227-241. https://doi.org/10.1007/s10551-019-04281-x

The articles comprising this thematic symposium suggest options for exploring the nexus between freedom and unfreedom, as exemplified by the British abolitionists’ anti-slavery campaign and the paradox of freedom. Each article has implications for ho... Read More about ‘Freedom Through Marketing’ Is Not Doublespeak.

Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy (2019)
Journal Article
Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., …Williams, M. D. (2021). Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International journal of information management, 57, Article 101994. https://doi.org/10.1016/j.ijinfomgt.2019.08.002

As far back as the industrial revolution, significant development in technical innovation has succeeded in transforming numerous manual tasks and processes that had been in existence for decades where humans had reached the limits of physical capacit... Read More about Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy.

Affective organizational commitment in global strategic partnerships: The role of individual-level microfoundations and social change (2019)
Journal Article
Ghouri, A. M., Akhtar, P., Shahbaz, M., & Shabbir, H. (2019). Affective organizational commitment in global strategic partnerships: The role of individual-level microfoundations and social change. Technological Forecasting and Social Change, 146, 320-330. https://doi.org/10.1016/j.techfore.2019.05.025

The roles and commitment of employees within global strategic partnerships are imperative to their success. Whilst previous studies have addressed certain individual-level microfoundations and social change in an interpretivist manner, this study fir... Read More about Affective organizational commitment in global strategic partnerships: The role of individual-level microfoundations and social change.

The ethical dimension in political market orientation: a framework for evaluating the impact of India’s Look East policy on regional income convergence (2019)
Journal Article
Choudhury, H., Kopacsi, Z. L., Saxena, G., & Mishra, N. (2021). The ethical dimension in political market orientation: a framework for evaluating the impact of India’s Look East policy on regional income convergence. Journal of Business Ethics, 168(2), 353–372. https://doi.org/10.1007/s10551-019-04169-w

In this paper, we employ what we term as ‘the ethical dimension in political market orientation (PMO)’ framework to underline how an integration of information from relevant stakeholder groups can inform the formulation of market-oriented, yet ethica... Read More about The ethical dimension in political market orientation: a framework for evaluating the impact of India’s Look East policy on regional income convergence.

Whose voice is heard? The influence of user-generated versus company-generated content on consumer scepticism towards CSR (2019)
Journal Article
Dunn, K., & Harness, D. (2019). Whose voice is heard? The influence of user-generated versus company-generated content on consumer scepticism towards CSR. Journal of marketing management, 35(9-10), 886-915. https://doi.org/10.1080/0267257X.2019.1605401

© 2019, © 2019 Westburn Publishers Ltd. Social media is increasingly used to communicate corporate social responsibility (CSR). Stakeholders respond to CSR messages with user-generated content (UGC), signalling approval or disapproval, potentially sh... Read More about Whose voice is heard? The influence of user-generated versus company-generated content on consumer scepticism towards CSR.

Impact of market orientation on a firm's customer-based performance: the moderating role of employee orientation (2019)
Journal Article
Mohiuddin Babu, M., Liu, H., Jayawardhena, C., & Lal Dey, B. (2019). Impact of market orientation on a firm's customer-based performance: the moderating role of employee orientation. Journal of marketing management, 35(7-8), 662-692. https://doi.org/10.1080/0267257X.2019.1585928

In this paper, we examine the influence of employee orientation (EO) on converting constituent dimensions of market orientation (MO) into customer-based performance (CBP) and consider the robustness of these relationships in the context of firm age a... Read More about Impact of market orientation on a firm's customer-based performance: the moderating role of employee orientation.

Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions (2019)
Journal Article
Agag, G. M., Khashan, M. A., Colmekcioglu, N., Almamy, A., Alharbi, N. S., Eid, R., …Abdelmoety, Z. H. S. (2020). Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions. Information technology & people, 33(1), 129-159. https://doi.org/10.1108/ITP-12-2017-0446

Purpose: Despite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The purpose of this paper is to examine the influence of the effectiveness of w... Read More about Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions.

Modelling perceptions on the evaluation of video summarization (2019)
Journal Article
Abdalla, K., Menezes, I., & Oliveira, L. (2019). Modelling perceptions on the evaluation of video summarization. Expert Systems with Applications, 131, 254-265. https://doi.org/10.1016/j.eswa.2019.04.065

Hours of video are uploaded to streaming platforms every minute, with recommender systems suggesting popular and relevant videos that can help users save time in the searching process. Recommender systems regularly require video summarization as an e... Read More about Modelling perceptions on the evaluation of video summarization.

Exploring the ethical implications of business analytics with a business ethics canvas (2019)
Journal Article
Vidgen, R., Hindle, G., & Randolph, I. (2020). Exploring the ethical implications of business analytics with a business ethics canvas. European journal of operational research, 281(3), 491-501. https://doi.org/10.1016/j.ejor.2019.04.036

The ethical aspects of data science and artificial intelligence have become a major issue. Organisations that deploy data scientists and operational researchers (OR) must address the ethical implications of their use of data and algorithms. We review... Read More about Exploring the ethical implications of business analytics with a business ethics canvas.

Insuring the Transatlantic Slave Trade (2019)
Journal Article
Pearson, R., & Richardson, D. (2019). Insuring the Transatlantic Slave Trade. Journal of Economic History, 79(2), 417-446. https://doi.org/10.1017/S0022050719000068

Copyright © 2019 The Economic History Association. One important, but overlooked, risk mitigation device that facilitated the growth of the slave trade in the eighteenth century was the increasing availability of insurance for ships and their human c... Read More about Insuring the Transatlantic Slave Trade.

Evidências de validade na adaptação do Orpheus Business Personality Inventory no Brasil (2019)
Journal Article
Lozado, J. A., Rust, J. N., & Menezes, I. G. (2019). Evidências de validade na adaptação do Orpheus Business Personality Inventory no Brasil. Revista Psicologia: Organizações e Trabalho, 19(2), 624--630. https://doi.org/10.17652/rpot/2019.2.15930

O propósito deste trabalho foi apresentar as evidências de validade do Orpheus Business Personality Inventory para a população brasileira. Cinco juízes contribuíram para a investigação das evidências de validade de conteúdo. Participaram deste estudo... Read More about Evidências de validade na adaptação do Orpheus Business Personality Inventory no Brasil.

Competing models of quality management and financial performance improvement (2019)
Journal Article
Augustyn, M. M., Elshaer, I. A., & Akamavi, R. K. (in press). Competing models of quality management and financial performance improvement. The service industries journal, 1-29. https://doi.org/10.1080/02642069.2019.1601706

Six competing models of quality management and financial performance improvement are hypothesized and statistically tested, using data from a survey of general managers of 288 four- and five-star hotels in Egypt and structural equation modelling. Th... Read More about Competing models of quality management and financial performance improvement.

Towards a talent retention model: mapping the building blocks of the psychological contract to the three stages of the acquisition process (2019)
Journal Article
Holland, D., & Scullion, H. (2019). Towards a talent retention model: mapping the building blocks of the psychological contract to the three stages of the acquisition process. The international journal of human resource management, https://doi.org/10.1080/09585192.2019.1569546

This paper addresses a gap in the research on talent retention within the context of cross-border mergers and acquisitions (M&A). To answer our key research question: How can psychological contracts be shaped to retain talent in an M&A context? We br... Read More about Towards a talent retention model: mapping the building blocks of the psychological contract to the three stages of the acquisition process.

Understanding new religion-compliant product adoption (NRCPA) in Islamic markets (2019)
Journal Article
Al-hajla, A. H., Jayawardhena, C., Nguyen, B., Melewar, T. C., Ghazali, E., & Mutum, D. S. (2019). Understanding new religion-compliant product adoption (NRCPA) in Islamic markets. Journal of Global Marketing, 32(4), 288-302. https://doi.org/10.1080/08911762.2018.1559907

This study examines the relationships between religious beliefs, brand personality, and new religion-compliant product adoption (NRCPA) in Islamic markets. Findings confirm that religious consumers tend to behave in accordance with a society or group... Read More about Understanding new religion-compliant product adoption (NRCPA) in Islamic markets.

Bounded Reliability and the termination of international joint ventures–insights from the Mid-Med Bank, 1975–1979 (2019)
Journal Article
Lu, Q. (2021). Bounded Reliability and the termination of international joint ventures–insights from the Mid-Med Bank, 1975–1979. Business history, 63(2), 205-224. https://doi.org/10.1080/00076791.2018.1552679

In the late twentieth century, the international joint venture (IJV) became an increasingly important yet unstable organisational form of international business. Based on insights provided by the Mid-Med Bank of Malta during the period 1975-1979, thi... Read More about Bounded Reliability and the termination of international joint ventures–insights from the Mid-Med Bank, 1975–1979.