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Competing models of quality management and financial performance improvement (2019)
Journal Article
Augustyn, M. M., Elshaer, I. A., & Akamavi, R. K. (in press). Competing models of quality management and financial performance improvement. The service industries journal, 1-29. https://doi.org/10.1080/02642069.2019.1601706

Six competing models of quality management and financial performance improvement are hypothesized and statistically tested, using data from a survey of general managers of 288 four- and five-star hotels in Egypt and structural equation modelling. Th... Read More about Competing models of quality management and financial performance improvement.

ISO 9000, activity based costing and organizational performance (2018)
Journal Article
Vetchagool, W., Augustyn, M. M., & Tayles, M. (in press). ISO 9000, activity based costing and organizational performance. Total quality management & business excellence, 1-24. https://doi.org/10.1080/14783363.2018.1549938

This study investigates the potential complementarity between ISO 9000 and Activity Based Costing (ABC). This is undertaken by examining associations between the extent of ISO 9000 implementation and the extent of ABC use and by examining the impact... Read More about ISO 9000, activity based costing and organizational performance.

Direct effects of quality management on competitive advantage (2016)
Journal Article
Elshaer, I. A., & Augustyn, M. M. (2016). Direct effects of quality management on competitive advantage. The International journal of quality & reliability management, 33(9), 1286-1310. https://doi.org/10.1108/ijqrm-07-2014-0086

Purpose: The purpose of this paper is to examine direct effects of quality management on competitive advantage within the context of the resource-based view of a firm. Design/methodology/approach: Survey data have been obtained from 288 general manag... Read More about Direct effects of quality management on competitive advantage.

The impact of the extent of activity-based costing use and the extent of ISO 9000 implementation on organisational performance (2016)
Thesis
Vetchagool, W. (2016). The impact of the extent of activity-based costing use and the extent of ISO 9000 implementation on organisational performance. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4219317

Activity-based costing (ABC) is one of the most-researched management accounting areas that can improve organisational performance (OP). However, the studies on ABC and its impact on OP were still deficient and contradictory. Furthermore, ABC might b... Read More about The impact of the extent of activity-based costing use and the extent of ISO 9000 implementation on organisational performance.

Testing the dimensionality of the quality management construct (2014)
Journal Article
Elshaer, I. A., & Augustyn, M. M. (2016). Testing the dimensionality of the quality management construct. Total quality management & business excellence, 27(3-4), 353-367 . https://doi.org/10.1080/14783363.2014.993964

© 2014 Taylor & Francis. Numerous empirical studies have conceptualised quality management (QM) as either a multidimensional or unidimensional construct. While few prior studies tested some aspects of the assumed dimensional structure of the constr... Read More about Testing the dimensionality of the quality management construct.

Stakeholder power and engagement in an English seaside context: implications for destination leadership (2014)
Journal Article
Kennedy, V., & Augustyn, M. M. (2014). Stakeholder power and engagement in an English seaside context: implications for destination leadership. Tourism review of AIEST--International Association of Scientific Experts in Tourism = Revue de tourisme, 69(3), 187-201 . https://doi.org/10.1108/TR-06-2013-0030

Purpose – The purpose of this paper is to examine stakeholder power and engagement within an increasingly competitive English seaside resort setting. It aims to adopt a structuralist and functionalist perspective and develop an enabling conceptualisa... Read More about Stakeholder power and engagement in an English seaside context: implications for destination leadership.

A study of competencies and personality traits of successful leaders in the Malaysian banking industry and recommendations for averting a capacity gap (2014)
Thesis
Ananthan, S. S. (2014). A study of competencies and personality traits of successful leaders in the Malaysian banking industry and recommendations for averting a capacity gap. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4216513

An increasing number of organisations are attempting to enhance their pool of available talent as there has been a shrinking pool of potential effective key leaders. Organisations are interested in developing and further enhancing their leaders to bo... Read More about A study of competencies and personality traits of successful leaders in the Malaysian banking industry and recommendations for averting a capacity gap.

Power, stakeholders and the theory of planned behaviour : understanding stakeholder engagement in an English seaside context (2011)
Thesis
Goossens, V. (2011). Power, stakeholders and the theory of planned behaviour : understanding stakeholder engagement in an English seaside context. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4212916

In destination development and planning literature much emphasis has been placed upon structural and geographical interpretations of how destinations can be viewed. There is a lack of attention to agency and stakeholder perspectives in destination de... Read More about Power, stakeholders and the theory of planned behaviour : understanding stakeholder engagement in an English seaside context.