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'Quality management or management quality?' : an adaptive model of organization as the basis of organizational learning and quality provision (2000)
Thesis
Dudley, P. 1. (2000). 'Quality management or management quality?' : an adaptive model of organization as the basis of organizational learning and quality provision. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4212767

This document tells the story of the development of an approach to the management of quality management. Not the more usual "conformance to specification" version of product quality, but that of service quality. In telling this story two main sources... Read More about 'Quality management or management quality?' : an adaptive model of organization as the basis of organizational learning and quality provision.

Computer deployment in the health services of developed and developing countries : a comparative case study of the UK and Oman (1998)
Thesis
Al-Nahdi, A. A. W. (1998). Computer deployment in the health services of developed and developing countries : a comparative case study of the UK and Oman. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4214221

Organisations are increasingly deploying and using computer technology in various ways, involving the allocation of large amounts of capital and human resources. However, in many cases, computer deployment has been accompanied by failure, particularl... Read More about Computer deployment in the health services of developed and developing countries : a comparative case study of the UK and Oman.