E-services and the digital divide: The role of tertiary education in improving public engagement and trust in e-delivery of services
(2010)
Book Chapter
Gordon, N. A. (2010). E-services and the digital divide: The role of tertiary education in improving public engagement and trust in e-delivery of services. Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements (244-250). Information Science Reference. https://doi.org/10.4018/978-1-61520-789-3.ch019
This chapter considers aspects relating to the role of tertiary (i.e. higher) education in improving the engagement of the public with government provided E-services. Some of the issues considered include those of tackling the digital divide - which... Read More about E-services and the digital divide: The role of tertiary education in improving public engagement and trust in e-delivery of services.