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All Outputs (3)

The changing contours of global value chains post-COVID: Evidence from the Commonwealth (2022)
Journal Article
Khorana, S., Escaith, H., Ali, S., Kumari, S., & Do, Q. (2022). The changing contours of global value chains post-COVID: Evidence from the Commonwealth. Journal of business research, 153, 75-86. https://doi.org/10.1016/j.jbusres.2022.07.044

The COVID-19 pandemic emphasised the global value chains (GVCs) debate by focussing on whether gains from GVC participation outweigh firms associated risks of demand and supply shocks amid rising protectionism. This paper bridges the gap between the... Read More about The changing contours of global value chains post-COVID: Evidence from the Commonwealth.

Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion (2022)
Journal Article
Bag, S., Srivastava, G., Bashir, M. M. A., Kumari, S., Giannakis, M., & Chowdhury, A. H. (2022). Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion. Benchmarking, 29(7), 2074-2098. https://doi.org/10.1108/BIJ-07-2021-0415

Purpose: The first research objective is to understand the role of digital [artificial intelligence (AI)] technologies on user engagement and conversion that has resulted in high online activities and increased online sales in current times in India.... Read More about Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion.

A multi-agent framework for container booking and slot allocation in maritime shipping (2022)
Journal Article
Mandal, J., Goswami, A., Kumari, S., & Mishra, N. (in press). A multi-agent framework for container booking and slot allocation in maritime shipping. International Journal of Production Research, https://doi.org/10.1080/00207543.2022.2065550

Digitalization is constantly altering company paradigms and expanding cross-border supply chain prospects. Maritime transportation plays an increasingly essential part in the global supply network. Since maritime shipping services need to exchange a... Read More about A multi-agent framework for container booking and slot allocation in maritime shipping.