Classifying residents’ roles as online place-ambassadors
(2018)
Journal Article
Uchinaka, S., Yoganathan, V., & Osburg, V.-S. (2019). Classifying residents’ roles as online place-ambassadors. Tourism Management, 71, 137-150. https://doi.org/10.1016/j.tourman.2018.10.008
Residents are pivotal in the competitiveness of tourism destinations. Yet, their role as place-brand ambassadors needs better understanding, particularly in relation to social media, which directly link visitors to residents through user-generated-co... Read More about Classifying residents’ roles as online place-ambassadors.