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Critical systems thinking, dialogue and quality management in the National Health Service (1995)
Thesis
Walsh, M. P. (1995). Critical systems thinking, dialogue and quality management in the National Health Service. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4210733

This thesis considers quality in the National Health Service (NHS), the theories of dialogue, critical systems thinking, and quality - and how these domains can be related together to produce a new concept of quality called critical quality.A quality... Read More about Critical systems thinking, dialogue and quality management in the National Health Service.