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Employee Participation in Change Programs

Clarke, Nicholas; Higgs, Malcolm

Authors

Nicholas Clarke

Malcolm Higgs



Contributors

Robert G. Hamlin
Editor

Andrea D. Ellinger
Editor

Jenni Jones
Editor

Abstract

This chapter aims to assist those responsible for implementing change to think more about how employee participation or involvement is undertaken during the change process. The chapter starts by providing an overview of the theoretical explanations as to why employee participation in change management is important. The authors then examine the nature of employee participation in three organizations undertaking major culture change programs, each using a different change intervention. They present three case studies that show how the context surrounding the change (comprising drivers, intervention, approach to change, and change levers) influenced the characteristics of employee participation in the change process. They conclude by emphasizing the significance of examining change agents’ intervention methodology as a contextual factor to understand better the experience of culture change programs. The key message is that employees’ experiences of participation influence their perceptions on the effectiveness of this type of change.

Publication Date 2018-12
Journal Advances in Business Strategy and Competitive Advantage; Evidence-Based Initiatives for Organizational Change and Development
Print ISSN 2327-3429
Electronic ISSN 2327-3437
Pages 179-199
Series Title Advances in Business Strategy and Competitive Advantage
Series ISSN 2327-3429
Book Title Evidence-Based Initiatives for Organizational Change and Development
ISBN 9781522561552; 9781522561569
Institution Citation Clarke, N., & Higgs, M. (2018). Employee Participation in Change Programs. In R. G. Hamlin, A. D. Ellinger, & J. Jones (Eds.), Evidence-Based Initiatives for Organizational Change and Development, 179-199. IGI Global. https://doi.org/10.4018/978-1-5225-6155-2.ch009
DOI https://doi.org/10.4018/978-1-5225-6155-2.ch009
Publisher URL https://www.igi-global.com/chapter/employee-participation-in-change-programs/225153

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