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An AI-Driven Secure and Intelligent Robotic Delivery System

Wang, Wei; Gope, Prosanta; Cheng, Yongqiang


Wei Wang

Prosanta Gope

Yongqiang Cheng


Last-mile delivery has gained much popularity in recent years, it accounts for about half of the whole logistics cost. Unlike container transportation, companies must hire significant number of employees to deliver packages to the customers. Therefore, many companies are studying automated methods such as robotic delivery to complete the delivery work to reduce the cost. It is undeniable that the security issue is a huge challenge in such a system. In this article, we propose an AI-driven robotic delivery system, which consists of two modules. A multilevel cooperative user authentication module for delivering parcel using both PIN code and biometrics verification, i.e., voiceprint and face verification. Another noncooperative user identification module using face verification which detects and verifies the identification of the customer. In this way, the robot can find the correct customer and complete the delivery task automatically. Finally, we implement the proposed system on a Turtlebot3 robot and analyze the performance of the proposed schema. Experimental results show that our proposed system has a high accuracy and can complete the delivery task securely.


Wang, W., Gope, P., & Cheng, Y. (in press). An AI-Driven Secure and Intelligent Robotic Delivery System. IEEE Transactions on Engineering Management,

Journal Article Type Article
Acceptance Date Jan 3, 2022
Online Publication Date Mar 10, 2022
Deposit Date Apr 6, 2022
Publicly Available Date Apr 11, 2022
Journal IEEE Transactions on Engineering Management
Print ISSN 0018-9391
Electronic ISSN 1558-0040
Publisher Institute of Electrical and Electronics Engineers
Peer Reviewed Peer Reviewed
Keywords AI; Audio classification; Cooperative user authentication; Face verification; Multilevel authentication; Noncooperative user authentication; Robotic delivery system; Speaker verification
Public URL


Accepted manuscript (2.2 Mb)

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