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Knowledge Management for the Healthcare Sector: Lessons from a Case Study

Dwivedi, Ashish; Dwivedi, A N; Bali, R K; Naguib, R N G; Lehaney, B


Ashish Dwivedi

A N Dwivedi

R K Bali

R N G Naguib

B Lehaney


The notion of incorporating knowledge management (KM) in the healthcare sector has recently witnessed a lot of interest, both from healthcare practitioners and scholars. KM for healthcare is a new issue for stakeholders, so there exists very limited research (particularly empirical) to provide guidance, either from an academic or an organisational perspective. This paper attempts to contribute to the adoption of KM in the clinical and healthcare sectors by collecting and analysing relevant data on technological, organisational and managerial perspectives on KM. This paper provides an analysis of a case study which examines current practices towards healthcare information management. The outcome of the study has been the creation of a detailed picture of the information mechanisms that currently are being used, and which will continue to be used in the future, to provide KM solutions for the healthcare sector.


Dwivedi, A., Dwivedi, A. N., Bali, R. K., Naguib, R. N. G., & Lehaney, B. (2005). Knowledge Management for the Healthcare Sector: Lessons from a Case Study. OR Insight, 18(2), 3-13.

Journal Article Type Article
Acceptance Date Jan 1, 2005
Online Publication Date Apr 1, 2005
Publication Date Apr 1, 2005
Deposit Date Feb 15, 2022
Journal OR Insight
Print ISSN 0953-5543
Publisher Palgrave Macmillan
Peer Reviewed Peer Reviewed
Volume 18
Issue 2
Pages 3-13
Public URL