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Intervention in health care teams and working relationships

Laurenson, Mary; Heath, Tracey; Gribbin, Sarah


Mary Laurenson

Tracey Heath

Sarah Gribbin


Introduction: Communication is an intrinsic part of collaborative working but can be problematic when the complexities of professional and personal identities inhibit quality care provision. This paper investigates these complexities and recommends interventions to facilitate collaborative working.
Methods: A qualitative comparative approach examined data collected from participants using purposive non-probability sampling. Perspectives were obtained from four professional groups (nurses, social workers, care managers, and police), from different organizations with different theoretical and practice frameworks, and from a fifth group (informal carers).
Results: Curriculum change and leadership initiatives are required to address the complexities inhibiting collaborative working relationships. Integrating complexity theory, personality typology, and problem-based learning into the curriculum to understand behavioral actions will enable interventions to effect change and promote the centrality of those being cared for.


Laurenson, M., Heath, T., & Gribbin, S. (2012). Intervention in health care teams and working relationships. Journal of healthcare leadership, 4, 117.

Acceptance Date Sep 30, 2012
Publication Date Sep 30, 2012
Print ISSN 1179-3201
Publisher Dove Press
Peer Reviewed Peer Reviewed
Volume 4
Pages 117
Public URL


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