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The core value compass: visually evaluating the goodness of brands that do good

Yoganathan, Vignesh; McLeay, Fraser; Osburg, Victoria-Sophie; Hart, David

Authors

Vignesh Yoganathan

Fraser McLeay

Victoria-Sophie Osburg

David Hart



Abstract

Brands that do good for the society as well as for themselves are motivated by the core values they espouse, which necessitates a better understanding of what qualities a true core value must possess. The inherent tension within brands that do good, between commercial interests to increase competitiveness, and societal interests that are closely linked to the brand's authenticity, has largely been overlooked. Hence, we develop and demonstrate a relatively easy-to-apply visual tool for evaluating core values based on a set of 'goodness' criteria derived from extant theory. The Core Value Compass adopts a paradox-based, evolutionary perspective by incorporating the inherent tensions within true core values, and classifying them according to their temporal orientation. Thus, we contribute towards a better understanding of underlying tensions of core values and provide a practical tool that paves the way for improved, and indeed ethical, corporate branding strategies. Furthermore, we demonstrate the Compass' application using the case of a public sector brand, which is a quintessential brand that does good. Therefore, we also contribute to the nascent theoretical discourse on public sector branding. This paper therefore adds to the notable attempts to bridge the gap between theory and practice in core values-based corporate branding.

Citation

Yoganathan, V., McLeay, F., Osburg, V., & Hart, D. (2018). The core value compass: visually evaluating the goodness of brands that do good. Journal of Brand Management, 25(1), 68-83. https://doi.org/10.1057/s41262-017-0074-0

Journal Article Type Article
Acceptance Date May 12, 2017
Online Publication Date Sep 11, 2017
Publication Date 2018-01
Deposit Date May 22, 2017
Publicly Available Date Mar 29, 2024
Journal Journal of brand management
Print ISSN 1350-231X
Electronic ISSN 1479-1803
Publisher Palgrave Macmillan
Peer Reviewed Not Peer Reviewed
Volume 25
Issue 1
Pages 68-83
DOI https://doi.org/10.1057/s41262-017-0074-0
Keywords Core-value-compass; Corporate-branding; Core-value-tensions; Branding-framework; Brand-values
Public URL https://hull-repository.worktribe.com/output/451515
Publisher URL http://www.springer.com/-/0/AV59WLtR2Z5C3c7793jy
Additional Information This is the accepted manuscript of an article published in Journal of brand management, 2018. The version of record is available at the DOI link in this record.

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