A hybrid evaluation approach and guidance for mHealth education applications

Aljaber, Tareq; Gordon, Neil

Abstract

© Springer International Publishing AG 2018. Mobile health education applications (MHEAs) are used to support different users. However, although these applications are increasing in number, there is no effective evaluation framework to measure their usability and thus save effort and time for their many user groups. This paper outlines a useful framework for evaluating MHEAs, together with particular evaluation metrics: an efficient hybrid of selected heuristic evaluation (HE) and usability evaluation (UE) factors to enable the determination of the usefulness and usability of MHEAs. We also propose a guidance tool to help stakeholders choose the most suitable MHEA. The outcome of this framework is envisioned as meeting the requirements of different users, in addition to enhancing the development of MHEAs using software engineering approaches by creating new and more effective evaluation techniques. Finally, we present qualitative and quantitative results for the framework when used with MHEAs.

Citation

Aljaber, T., & Gordon, N. (2018). A hybrid evaluation approach and guidance for mHealth education applications. In Advances in Intelligent Systems and Computing; Advances in Usability and User Experience (282-290). Springer Verlag. https://doi.org/10.1007/978-3-319-60492-3_27

• Acceptance Date: Jul 3, 2017
• Online Publication Date: Jun 24, 2017
• Publication Date: 2018
• Deposit Date: Sep 27, 2017
• Publicly Available Date: Sep 27, 2017
• Journal: Advances in intelligent systems and computing
• Print ISSN: 2194-5357
• Electronic ISSN: 2194-5357
• Publisher: Springer Verlag
• Peer Reviewed: Peer Reviewed
• Volume: 607
• Pages: 282-290
• Book Title: Advances in Intelligent Systems and Computing; Advances in Usability and User Experience
• ISBN: 9783319604916; 9783319604923
• DOI: https://doi.org/10.1007/978-3-319-60492-3_27
• Keywords: Evaluation framework, Usability evaluation, Heuristic evaluation, Metrics
• Public URL: https://hull-repository.worktribe.com/output/455156
• Publisher URL: https://link.springer.com/chapter/10.1007/978-3-319-60492-3_27
• Additional Information: This is the author's accepted version of Aljaber T., Gordon N. (2018) A Hybrid Evaluation Approach and Guidance for mHealth Education Applications. In: Ahram T., Falcão C. (eds) Advances in Usability and User Experience. AHFE 2017. Advances in Intelligent Systems and Computing, vol 607. Springer, Cham
• Contract Date: Sep 27, 2017