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Workforce diversity and hotel performance: a systematic review and synthesis of the international empirical evidence (2013)
Journal Article
Sourouklis, C., & Tsagdis, D. (2013). Workforce diversity and hotel performance: a systematic review and synthesis of the international empirical evidence. International Journal of Hospitality Management, 34(1), (394-403). doi:10.1016/j.ijhm.2012.11.013. ISSN 0278-4319

The purpose of this study is to synthesize the international empirical evidence concerning the impacts of workforce diversity (as mediated by management and a number of other organizational and environmental factors) on hotel performance. To clarify... Read More