E-physical distribution service quality between multi-channel and pure player retailers

Xing, Y; Grant, David

All Outputs (7)

Home delivery and online consumer motivations: More B2B logistics than consumer behaviour? (2005)
Presentation / Conference Contribution
Grant, D., Kotzab, H., Teller, C., & Xing, Y. (2005, June). Home delivery and online consumer motivations: More B2B logistics than consumer behaviour?. Presented at The 17th NOFOMA Conference 2005: Annual Nordic Logistics Research Network Conference, Frederiksberg, Denmark

Logistics and Supply Chain Issues in Event Management: The Case of the 2004 Athens Olympic Games (2005)
Presentation / Conference Contribution
Bourlakis, M., & Grant, D. (2005, September). Logistics and Supply Chain Issues in Event Management: The Case of the 2004 Athens Olympic Games. Presented at 10th Annual Logistics Research Network (LRN) Conference, University of Plymouth

Web-based surveys in logistics research: An empirical application (2005)
Book Chapter
Teller, C., Teller, W., & Grant, D. B. (2005). Web-based surveys in logistics research: An empirical application. In H. Kotzab, S. Seuring, M. Müller, & G. Reiner (Eds.), Research Methodologies in Supply Chain Management: In Collaboration with Magnus Westhaus (139-154). Physica-Verlag. https://doi.org/10.1007/3-7908-1636-1_10

The use of surveys continues to lead logistics and supply chain management research. We discuss the use of Internet or Web-based surveys as an alternative to traditional survey methods in the context of a Web-based empirical study to identify advanta... Read More about Web-based surveys in logistics research: An empirical application.

Using Qualitative Methods to Complement Quantitative Research Approaches in Logistics and Supply Chain Management (2005)
Presentation / Conference Contribution
Grant, D., Teller, C., & Kotzab, H. (2005, October). Using Qualitative Methods to Complement Quantitative Research Approaches in Logistics and Supply Chain Management. Presented at Thirty-Fourth Annual Supply Chain Management Educators Conference, San Diego, California

Leanness in the automotive supply chain: A case study of Loyds Industri AS and Toyota (2005)
Presentation / Conference Contribution
Torgersen, M., & Grant, D. Leanness in the automotive supply chain: A case study of Loyds Industri AS and Toyota. Presented at Lost in Translation: Local practice versus global trends, Copenhagen, Denmark

Lean thinking and ERP functionality: A case analysis (2005)
Presentation / Conference Contribution
Gustafsson, A., & Grant, D. (2005, June). Lean thinking and ERP functionality: A case analysis. Presented at Lost in Translation: Local practice versus global trends - the XVII NOFOMA Conference, Copenhagen Business School, Copenhagen, Denmark

E-physical distribution service quality between multi-channel and pure player retailers (2005)
Presentation / Conference Contribution
Xing, Y., & Grant, D. (2005, June). E-physical distribution service quality between multi-channel and pure player retailers. Presented at Lost in Translation: Local practice versus global trends - the XVII NOFOMA Conference, Copenhagen Business School, Copenhagen, Denmark