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All Outputs (4)

Improving service and sustainability in retail supply chains (2008)
Presentation / Conference Contribution
Grant, D. B., Fernie, J., Tautrims, A., & El-Adas, R. Improving service and sustainability in retail supply chains. Presented at 13th International Symposium on Logistics (ISL) 2008

Purpose: On-shelf availability and its impact on retail customer service and profitability has concerned retailers for many years. Further, globalisation of retail supply chains has meant increased logistics costs, particularly in transportation, and... Read More about Improving service and sustainability in retail supply chains.

Improving the bottom line: Moving towards a transport capability maturity model (2008)
Presentation / Conference Contribution
Holter, A., Millar Ritchie, J., Shaw, W. N., & Grant, D. (2008, September). Improving the bottom line: Moving towards a transport capability maturity model. Presented at Logistics Research Network Annual Conference 2008, Liverpool, United Kingdom

Transport is often considered a service that can easily be purchased and obtained without further complications. However, managing and purchasing transport is a complex process. A five step transport purchasing capability maturity model is proposed w... Read More about Improving the bottom line: Moving towards a transport capability maturity model.