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Handling and communicating intelligence information: a conceptual, historical and information design analysis

Lonsdale, David; Lonsdale, Maria dos Santos

Authors

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Dr David Lonsdale D.Lonsdale@hull.ac.uk
Senior Lecturer/ Programme Director, BA War Studies/ Programme Director, MA Strategy and International Security

Maria dos Santos Lonsdale



Abstract

Effective communication of information is essential to intelligence work. This paper identifies the main obstacles to good communication: policy-related challenges; cognitive impediments; resource limitations; cultural and structural issues within intelligence communities; and technical information. To illustrate, it examines four cases when poor communication contributed to intelligence shortcomings. Via questionnaire and document survey, the study identifies the current state of practice in UK intelligence communities. The survey of visualization documents currently in use revealed errors
against established principles of Information Design. Thus, to ensure better handling and dissemination of intelligence, there is a distinct need to apply Information Design principles.

Citation

Lonsdale, D., & Lonsdale, M. D. S. (2019). Handling and communicating intelligence information: a conceptual, historical and information design analysis. Intelligence and national security, 34(5), 703-726. https://doi.org/10.1080/02684527.2019.1592841

Journal Article Type Article
Acceptance Date Feb 19, 2019
Online Publication Date Apr 3, 2019
Publication Date Apr 3, 2019
Deposit Date Mar 14, 2019
Publicly Available Date Oct 4, 2020
Print ISSN 0268-4527
Electronic ISSN 1743-9019
Publisher Taylor & Francis (Routledge)
Peer Reviewed Peer Reviewed
Volume 34
Issue 5
Pages 703-726
DOI https://doi.org/10.1080/02684527.2019.1592841
Keywords Information design; Information visualisation; Intelligence information; Visual communication; Intelligence cycle
Public URL https://hull-repository.worktribe.com/output/1379238
Publisher URL https://www.tandfonline.com/doi/full/10.1080/02684527.2019.1592841

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