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Handling and communicating intelligence information: a conceptual, historical and information design analysis

Lonsdale, David; Lonsdale, Maria dos Santos

Authors

Dr David Lonsdale D.Lonsdale@hull.ac.uk
Lecturer/ Programme Director, BA War and Security Studies/ Programme Director, MA Strategy and International Security

Maria dos Santos Lonsdale



Abstract

Effective communication of information is essential to intelligence work. This paper identifies the main obstacles to good communication: policy-related challenges; cognitive impediments; resource limitations; cultural and structural issues within intelligence communities; and technical information. To illustrate, it examines four cases when poor communication contributed to intelligence shortcomings. Via questionnaire and document survey, the study identifies the current state of practice in UK intelligence communities. The survey of visualization documents currently in use revealed errors
against established principles of Information Design. Thus, to ensure better handling and dissemination of intelligence, there is a distinct need to apply Information Design principles.

Journal Article Type Article
Publication Date Apr 3, 2019
Print ISSN 0268-4527
Electronic ISSN 1743-9019
Publisher Taylor & Francis (Routledge)
Peer Reviewed Peer Reviewed
Volume 34
Issue 5
Pages 703-726
APA6 Citation Lonsdale, D., & Lonsdale, M. D. S. (2019). Handling and communicating intelligence information: a conceptual, historical and information design analysis. Intelligence and national security, 34(5), 703-726. https://doi.org/10.1080/02684527.2019.1592841
DOI https://doi.org/10.1080/02684527.2019.1592841
Keywords Information design; Information visualisation; Intelligence information; Visual communication; Intelligence cycle
Publisher URL https://www.tandfonline.com/doi/full/10.1080/02684527.2019.1592841

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