Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh

Dey, Bidit L.; Babu, Mujahid Mohiuddin; Rahman, Mizan; Dora, Manoj; Mishra, Nishikant

Abstract

© 2018 Elsevier Inc. The use of various forms of ICTs (information communication technology) such as mobile telephones can foster the socio-economic progression of developing countries. Contextually appropriate design and use are needed for ICTs to deliver value to various parties within the socio-economic spheres of developing countries who have different needs and wants compared to those of the developed world. There is however scant empirical evidence of how various stakeholders symbiotically interact and create value in developing countries where large multinationals have limited access and engagement. Drawing on the theoretical lens of co-creation of value our paper examines how technology upgrading is achieved in the context of the Bangladeshi mobile telephone industry. In doing so this paper suggests technology upgrading can be achieved even without some of the key prerequisites such as financial, institutional, infrastructural facilities cited in existing literature. The findings offer useful theoretical and policy implications by providing deeper understanding of the interactions and inter-relationships of those who have involvement in the value creation for mobile telephony and contribute to the development of effective business models and technological innovations for these marketplaces.

Citation

Dey, B. L., Babu, M. M., Rahman, M., Dora, M., & Mishra, N. (2019). Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh. Technological Forecasting and Social Change, 145, 413-425. https://doi.org/10.1016/j.techfore.2018.05.011

• Journal Article Type: Article
• Acceptance Date: May 11, 2018
• Online Publication Date: May 24, 2018
• Publication Date: 2019-08
• Deposit Date: Jun 8, 2022
• Journal: Technological Forecasting and Social Change
• Print ISSN: 0040-1625
• Publisher: Elsevier
• Peer Reviewed: Peer Reviewed
• Volume: 145
• Pages: 413-425
• DOI: https://doi.org/10.1016/j.techfore.2018.05.011
• Keywords: Technology upgrading; ICT for development; Co-creation; Global value chain; Smartphone industry; Bangladesh
• Public URL: https://hull-repository.worktribe.com/output/3613932