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Managerial work identity construction and problem-solving : systemic reflections

Wu, Shaowei


Shaowei Wu


Amanda (Amanda Jayne) Gregory

Zhichang Zhu


In modern society, organizations and individuals are facing great challenges in managing people’s identity because of some newly emerged social and organizational phenomena. However, academic research in the identity field fails to make explicit the process of identity construction; further, few supportive instruments have been developed to assist people in managing their identity construction process. The thesis aims to further expose the process of work identity construction, identifying problems and difficulties embedded in the process and developing a set of instruments
to assist people in managing the process.

In order to achieve these objectives, systems theories were introduced to the identity research field through an action research project. In depth long-term case studies were conducted based on four managers’ experiences of applying four systems approaches in their management practices and identity construction processes.

Some advances in identity research and practice have been made in this research. By bringing in the perspectives of systems thinking, some new interpretations on the identity issue are achieved. By exploring the triggers, mechanisms and outcomes of identity construction, the identity construction process is further exposed. By summarizing and reflecting on the experience of application of systems approaches in assisting identity management, a new set of instruments is developed.


Wu, S. (2012). Managerial work identity construction and problem-solving : systemic reflections. (Thesis). University of Hull. Retrieved from

Thesis Type Thesis
Deposit Date Nov 20, 2017
Publicly Available Date Feb 23, 2023
Keywords Business
Public URL
Additional Information Business School, The University of Hull
Award Date Sep 1, 2012


Thesis (1.1 Mb)

Copyright Statement
© 2012 Wu, Shaowei. All rights reserved. No part of this publication may be reproduced without the written permission of the copyright holder.

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