Understanding sporting brands and entrepreneurship using netnography and social network analysis

Fenton, Alex; Parry, Keith D.; Ahmed, Wasim; Chadwick, Simon

Abstract

Social media offers a wealth of data to help inform and enlighten SMEs on a global scale. This study aims to demonstrate that data derived from social media networks can enhance entrepreneurship in SMEs, providing tools and guidance for entrepreneurs. We present a double case of two sporting SMEs and utilise a distinctive blend of quantitative data from social network analysis using NodeXL, followed by a qualitative analysis using netnography to gather data. We propose that using social media data in this way can create new insights for social commerce in order for SMEs to better understand consumer interactions.

Citation

Fenton, A., Parry, K. D., Ahmed, W., & Chadwick, S. (2023). Understanding sporting brands and entrepreneurship using netnography and social network analysis. International Journal of Technology Transfer and Commercialisation, 20(1), 141-162. https://doi.org/10.1504/ijttc.2023.129707

• Journal Article Type: Article
• Acceptance Date: Sep 29, 2021
• Online Publication Date: Mar 21, 2023
• Publication Date: 2023
• Deposit Date: Nov 19, 2023
• Publicly Available Date: Mar 22, 2024
• Journal: International Journal of Technology Transfer and Commercialisation
• Print ISSN: 1470-6075
• Electronic ISSN: 1741-5284
• Publisher: Inderscience
• Peer Reviewed: Peer Reviewed
• Volume: 20
• Issue: 1
• Pages: 141-162
• DOI: https://doi.org/10.1504/ijttc.2023.129707
• Keywords: Entrepreneurship; Social media; Interpretivism; Social network analysis; SNA; Twitter; Sport; Digital; Netnography
• Public URL: https://hull-repository.worktribe.com/output/4447867
• Related Public URLs: https://eprints.bournemouth.ac.uk/36067/