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All Outputs (98)

An empirical examination of the contribution of capabilities to the competitiveness of logistics service providers: A perspective from China (2010)
Journal Article
Liu, X., Grant, D. B., McKinnon, A. C., & Feng, Y. (2010). An empirical examination of the contribution of capabilities to the competitiveness of logistics service providers: A perspective from China. International Journal of Physical Distribution and Logistics Management, 40(10), 361-366. https://doi.org/10.1108/09600031011093232

Purpose: This paper aims to report on an investigation of logistics service provider (LSP) capabilities and how these capabilities contribute to LSP competitiveness in the context of China. Design/methodology/approach: This paper draws on work from e... Read More about An empirical examination of the contribution of capabilities to the competitiveness of logistics service providers: A perspective from China.

Long-range transport: Speeding up the cash-to-cash cycle (2010)
Journal Article
Holter, A. R., Grant, D. B., Ritchie, J. M., Shaw, W. N., & Towers, N. S. (2010). Long-range transport: Speeding up the cash-to-cash cycle. International Journal of Logistics Research and Applications, 13(5), 339-347. https://doi.org/10.1080/13675567.2010.518563

This paper introduces a model to reduce combined transport and cash flow costs for long-range transport. Containerised transport has become increasingly important in global supply chains. However, products in transit tie up substantial capital, as tr... Read More about Long-range transport: Speeding up the cash-to-cash cycle.

Physical distribution service quality in online retailing (2010)
Journal Article
Xing, Y., Grant, D. B., McKinnon, A. C., & Fernie, J. (2010). Physical distribution service quality in online retailing. International Journal of Physical Distribution and Logistics Management, 40(5), 415-432. https://doi.org/10.1108/09600031011052859

Purpose - Many traditional retailers use the internet as a complementary business channel while "pure player" retailers only sell products via the internet. The question of who is better at offering electronic physical distribution service quality (e... Read More about Physical distribution service quality in online retailing.

Developing environmental supply chain performance measures (2010)
Journal Article
Shaw, S., Grant, D. B., & Mangan, J. (2010). Developing environmental supply chain performance measures. Benchmarking, 17(3), 320-339. https://doi.org/10.1108/14635771011049326

Purpose – The purpose of this paper is to review extant literature and present a proposed research agenda to examine whether environmental, i.e. green performance measures, can be integrated within an existing supply chain performance framework, expl... Read More about Developing environmental supply chain performance measures.

Sources of competitiveness for logistics service providers: a UK industry perspective (2010)
Journal Article
Liu, X., McKinnon, A. C., Grant, D. B., & Feng, Y. (2010). Sources of competitiveness for logistics service providers: a UK industry perspective. Logistics Research, 2(1), 23-32. https://doi.org/10.1007/s12159-010-0024-7

This paper empirically examines perceptions on the sources of competitiveness for logistics service providers (LSPs) drawing on two influential theories of strategic management, Porter’s competitive advantage theory and the resource-based view (RBV).... Read More about Sources of competitiveness for logistics service providers: a UK industry perspective.

Using logistics services to achieve satisfaction and turn corporate brand equity into loyalty (2009)
Presentation / Conference Contribution
Grant, D., Juntunen, J., Juga, J., & Juntunen, M. (2009, July). Using logistics services to achieve satisfaction and turn corporate brand equity into loyalty

Purpose: This research applies theory and techniques from the services and marketing literature to a logistics service provider (LSP) context to determine whether corporate brand equity and the LSP’s service offerings lead to customer satisfaction wh... Read More about Using logistics services to achieve satisfaction and turn corporate brand equity into loyalty.

Improving service and sustainability in retail supply chains (2008)
Presentation / Conference Contribution
Grant, D. B., Fernie, J., Tautrims, A., & El-Adas, R. Improving service and sustainability in retail supply chains. Presented at 13th International Symposium on Logistics (ISL) 2008

Purpose: On-shelf availability and its impact on retail customer service and profitability has concerned retailers for many years. Further, globalisation of retail supply chains has meant increased logistics costs, particularly in transportation, and... Read More about Improving service and sustainability in retail supply chains.

Improving the bottom line: Moving towards a transport capability maturity model (2008)
Presentation / Conference Contribution
Holter, A., Millar Ritchie, J., Shaw, W. N., & Grant, D. (2008, September). Improving the bottom line: Moving towards a transport capability maturity model. Presented at Logistics Research Network Annual Conference 2008, Liverpool, United Kingdom

Transport is often considered a service that can easily be purchased and obtained without further complications. However, managing and purchasing transport is a complex process. A five step transport purchasing capability maturity model is proposed w... Read More about Improving the bottom line: Moving towards a transport capability maturity model.

Supply chain management implementation in Austria (2007)
Presentation / Conference Contribution
Kotzab, H., Grant, D. B., & Teller, C. Supply chain management implementation in Austria. Presented at Logistics Research Network 2007 Conference, Hull, UK

Supply chain management (SCM) enables the internal and external integration of business processes with customers and suppliers in order to add customer value. There is a burgeoning need to implement SCM in organizations stemming from increased compet... Read More about Supply chain management implementation in Austria.

Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers (2006)
Journal Article
Xing, Y., & Grant, D. B. (2006). Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers. International journal of retail & distribution management, 34(4-5), 278-289. https://doi.org/10.1108/09590550610660233

Purpose: Many traditional retailers use the internet as a complementary business channel and thus sell products through multiple channels. In contrast, "pure player" internet retailers only sell products via the internet. A proliferation of pure play... Read More about Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers.