Testing the dimensionality of the quality management construct
(2014)
Journal Article
Elshaer, I. A., & Augustyn, M. M. (2016). Testing the dimensionality of the quality management construct. Total quality management & business excellence, 27(3-4), 353-367. https://doi.org/10.1080/14783363.2014.993964
© 2014 Taylor & Francis. Numerous empirical studies have conceptualised quality management (QM) as either a multidimensional or unidimensional construct. While few prior studies tested some aspects of the assumed dimensional structure of the constr... Read More about Testing the dimensionality of the quality management construct.