Outputs (97)

Does B2C online logistics service quality impact urban logistics? (2015)
Journal Article
Grant, D. B., & Philipp, B. (2015). Does B2C online logistics service quality impact urban logistics?. Logistique & management, 23(2), 45-54. https://doi.org/10.1080/12507970.2015.11673823

This paper reports on an in-progress research study regarding the impact of business to consumer (B2C) online logistics service quality (OLSQ) for shopper satisfaction and loyalty on urban logistics across the UK, France and Germany to also investiga... Read More about Does B2C online logistics service quality impact urban logistics?.

The implementation of supply chain management theory in practice: An empirical investigation (2015)
Journal Article
Sweeney, E., Grant, D. B., & Mangan, D. J. (2015). The implementation of supply chain management theory in practice: An empirical investigation. Supply chain management, 20(1), 56-70. https://doi.org/10.1108/SCM-07-2014-0249

Purpose – The purpose of the research described in this paper is to disentangle the rhetoric from the reality in relation to supply chain management (SCM) adoption in practice. There is significant evidence of a divergence between theory and practice... Read More about The implementation of supply chain management theory in practice: An empirical investigation.

Trends in logistics and supply chain management: a focus on risk (2014)
Journal Article
Grant, D. (2014). Trends in logistics and supply chain management: a focus on risk. Journal of supply chain management : research & practice / Assumption University of Thailand, 8(2),

The logistics and supply chain management domain faces a number of ongoing trends and resultant issues including costs, the globalisation of supply and markets, time compression, product complexity and shrinking product life cycles, quality of perfor... Read More about Trends in logistics and supply chain management: a focus on risk.

A planned study of the impact of B2C logistics service quality on shopper satisfaction and loyalty (2014)
Journal Article
Grant, D., & Philipp, B. (2014). A planned study of the impact of B2C logistics service quality on shopper satisfaction and loyalty. Sinergie, 95(September to December), 46-53. https://doi.org/10.7433/s95.2014.05

Purpose of the paper: This paper reports on an in-progress study of the impact of business to consumer (B2C) logistics service quality (LSQ) on in-store shopper satisfaction and loyalty. Methodology: A comparative research approach is being used acro... Read More about A planned study of the impact of B2C logistics service quality on shopper satisfaction and loyalty.

Logistics and supply chain education and jobs: A study of UK markets (2014)
Journal Article
Wong, C. Y., Grant, D. B., Allan, B., & Jasiuvian, I. (2014). Logistics and supply chain education and jobs: A study of UK markets. The international journal of logistics management, 25(3), 537-552. https://doi.org/10.1108/ijlm-01-2013-0003

Purpose – The purpose of this paper is to examine the curriculum design of logistics and supply chain management (LSCM) undergraduate courses offered by selected UK higher education (HE) institutions and compares them with employers’ job requirements... Read More about Logistics and supply chain education and jobs: A study of UK markets.

Supply chain management resources, capabilities and execution (2014)
Journal Article
Kotzab, H., Teller, C., Grant, D. B., & Friis, A. (2015). Supply chain management resources, capabilities and execution. Production planning & control, 26(7), 525-542. https://doi.org/10.1080/09537287.2014.927932

This paper identifies inter- and intra-organisational management resources that determine the level of execution of inter-firm alliance supply chain management (SCM). By drawing on network and resource-based view theories, a con- ceptual model propos... Read More about Supply chain management resources, capabilities and execution.

Investigating household recycling behaviour through the interactions between personal and situational factors (2014)
Presentation / Conference Contribution
A-Jalil, E. E., Grant, D. B., Nicholson, J. D., & Deutz, P. Investigating household recycling behaviour through the interactions between personal and situational factors. Presented at Waste Management and The Environment VII

In recent years household recycling behaviour (HRB) has become a focal point in social science research to understand the concept of household waste recycling management. Household recycling systems involve two main actors: households and municipalit... Read More about Investigating household recycling behaviour through the interactions between personal and situational factors.

Investigating brand equity of third-party service providers (2014)
Journal Article
Grant, D., Juntunen, J., Juga, J., & Juntunen, M. (2014). Investigating brand equity of third-party service providers. The journal of services marketing, 28(3), 214-222. https://doi.org/10.1108/jsm-06-2012-0104

Purpose: This research applies theory and techniques from the services and marketing literature to a supply chain context consisting of a shipper or seller, a customer or buyer, and a third-party logistics service provider (3PL) to investigate corpor... Read More about Investigating brand equity of third-party service providers.

On shelf availability in UK retailing (2014)
Book Chapter
Fernie, J., & Grant, D. (2014). On shelf availability in UK retailing. In J. Fernie, & L. Sparks (Eds.), Logistics and retail management: Emerging issues and new challenges in the retail supply chain (179-204). (4th). Kogan Page

Enablers and barriers in German online food retailing (2014)
Journal Article
Grant, D., Fernie, J., & Schulz, B. (2014). Enablers and barriers in German online food retailing. Supply chain forum : an international journal / ISLI, Institute for Supply Chain Excellence, 15(3), 4-11. https://doi.org/10.1080/16258312.2014.11517346

This article discusses enablers and barriers in online food retailing in Germany. The German food retail sector is one of the largest in Europe; however, its online or Internet provision for customers lags way behind the United Kingdom and France. Pr... Read More about Enablers and barriers in German online food retailing.