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Escaping from the State? Historical Paths to Public and Private Insurance (2020)
Journal Article
Pearson, R. (in press). Escaping from the State? Historical Paths to Public and Private Insurance. Enterprise & society, https://doi.org/10.1017/eso.2020.26

The history of insurance has been characterized in most countries by the coexistence of a wide range of organizational forms. The reasons for this plethora of vehicles remain unclear, as does the impact of this diversity on the development of insuran... Read More about Escaping from the State? Historical Paths to Public and Private Insurance.

Spiritual capital (Adhyatmik Shompatti) – a key driver of community well-being and sustainable tourism in Cox’s Bazar, Bangladesh (2020)
Journal Article
Saxena, G., Mowla, M. M., & Chowdhury, S. (2020). Spiritual capital (Adhyatmik Shompatti) – a key driver of community well-being and sustainable tourism in Cox’s Bazar, Bangladesh. Journal of Sustainable Tourism, 1-27. https://doi.org/10.1080/09669582.2020.1745216

Abstract In this paper, we examine two dimensions of social interface as key contributors to spiritual capital in the coastal community of Cox’s Bazar in Bangladesh. These include an extended set of interactional networks or meaning-making processes... Read More about Spiritual capital (Adhyatmik Shompatti) – a key driver of community well-being and sustainable tourism in Cox’s Bazar, Bangladesh.

“From caged birds to women with wings”: A perspective on consumption practices of new middle-class Indian women (2020)
Journal Article
Rangwala, S., Jayawardhena, C., & Saxena, G. (in press). “From caged birds to women with wings”: A perspective on consumption practices of new middle-class Indian women. European Journal of Marketing, https://doi.org/10.1108/EJM-02-2019-0135

Purpose – This study aims to explore consumption practices of new middle-class Indian women to explicate how they are challenging traditional social norms and redefining their identity through their consumption practices. Design/methodology/approa... Read More about “From caged birds to women with wings”: A perspective on consumption practices of new middle-class Indian women.

Resilience and family business groups in unstable economies (2019)
Book Chapter
Discua Cruz, A., Malfense Fierro, A., Basca, R., Parada, M. J., & Alvarado-Alvarez, C. (2019). Resilience and family business groups in unstable economies. In M. Rautiainen, P. Rosa, T. Pihkala, M. Parada, & A. Cruz (Eds.), The family business group phenomenon: Emergence and complexities, 315-352. Palgrave Macmillan

Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal (2019)
Journal Article
Ross, D., & Saxena, G. (2019). Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal. Annals of Tourism Research, 79, https://doi.org/10.1016/j.annals.2019.102790

This paper focuses on the creative ingenuity of tourism providers in storying and providing varied readings of archaeological sites that have been physically lost. In conceptualising providers' efforts in mobilising (in)tangible aspects of archaeolog... Read More about Participative co-creation of archaeological heritage: Case insights on creative tourism in Alentejo, Portugal.

Affective organizational commitment in global strategic partnerships: The role of individual-level microfoundations and social change (2019)
Journal Article
Ghouri, A. M., Akhtar, P., Shahbaz, M., & Shabbir, H. (2019). Affective organizational commitment in global strategic partnerships: The role of individual-level microfoundations and social change. Technological Forecasting and Social Change, 146, 320-330. https://doi.org/10.1016/j.techfore.2019.05.025

The roles and commitment of employees within global strategic partnerships are imperative to their success. Whilst previous studies have addressed certain individual-level microfoundations and social change in an interpretivist manner, this study fir... Read More about Affective organizational commitment in global strategic partnerships: The role of individual-level microfoundations and social change.

Impact of market orientation on a firm's customer-based performance: the moderating role of employee orientation (2019)
Journal Article
Mohiuddin Babu, M., Liu, H., Jayawardhena, C., & Lal Dey, B. (2019). Impact of market orientation on a firm's customer-based performance: the moderating role of employee orientation. Journal of marketing management, 35(7-8), 662-692. https://doi.org/10.1080/0267257X.2019.1585928

In this paper, we examine the influence of employee orientation (EO) on converting constituent dimensions of market orientation (MO) into customer-based performance (CBP) and consider the robustness of these relationships in the context of firm age a... Read More about Impact of market orientation on a firm's customer-based performance: the moderating role of employee orientation.

Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions (2019)
Journal Article
Agag, G. M., Khashan, M. A., Colmekcioglu, N., Almamy, A., Alharbi, N. S., Eid, R., …Abdelmoety, Z. H. S. (2020). Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions. Information technology & people, 33(1), 129-159. https://doi.org/10.1108/itp-12-2017-0446

Purpose Despite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The purpose of this paper is to examine the influence of the effectiveness of w... Read More about Converting hotels website visitors into buyers: How online hotel web assurance seals services decrease consumers’ concerns and increase online booking intentions.

Competing models of quality management and financial performance improvement (2019)
Journal Article
Augustyn, M. M., Elshaer, I. A., & Akamavi, R. K. (in press). Competing models of quality management and financial performance improvement. The service industries journal, 1-29. https://doi.org/10.1080/02642069.2019.1601706

Six competing models of quality management and financial performance improvement are hypothesized and statistically tested, using data from a survey of general managers of 288 four- and five-star hotels in Egypt and structural equation modelling. Th... Read More about Competing models of quality management and financial performance improvement.