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Leadership behaviours: effects on job satisfaction, productivity and organizational commitment

Loke, J.


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Dr Jennifer Loke
Lecturer / Programme Director (Dual Award in BSc in Nursing Science)


Background Research in the west has shown that job satisfaction, productivity and organizational commitment are affected by leadership behaviours. The purpose of this study is to determine the effect of leadership behaviours on employee outcomes in Singapore. Very little research related to this subject has been done in health care settings in this country. The comparison of the results of the different types of settings and samples will allow a better understanding of the relationshiop between leadership behaviours and employee outcomes and thus help to determine if leadership is worth the extra effort. Method The study explored the relationships between five leadership behaviours identified by Kouzes and Posner and the employee outcomes of registered nurses practising in the general wards, intensive care units and the coronary care unit in an acute hospital. Survey questionnaires were used to elicit responses from 100 registered nurses and 20 managers belonging to the organization. Data collected included demographic characteristics and the degree to which the five types of leadership behaviours were used as perceived by the nurse managers and the registered nurses. In addition, the level of nurse job satisfaction, the degree of productivity and the extent of organizational commitment are described. Findings The Findings show a similar trend to the original studies in the United States of America. Use of leadership behaviours and employee outcomes were significantly correlated. The regression results indicate that 29% of job satisfaction, 22% of organizational commitment and 9% of productivity were explained by the use of leadership behaviours. Recommendations are made in the light of these findings.


Loke, J. (2001). Leadership behaviours: effects on job satisfaction, productivity and organizational commitment. Journal of nursing management, 9(4), 191-204.

Journal Article Type Article
Acceptance Date Aug 1, 2000
Online Publication Date Dec 21, 2001
Publication Date 2001-07
Journal Journal of Nursing Management
Print ISSN 0966-0429
Electronic ISSN 1365-2834
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 9
Issue 4
Pages 191-204
Keywords Leadership and Management
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