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A guidance and evaluation approach for mHealth education applications

Gordon, Neil; Aljaber, Tareq

Authors

Tareq Aljaber

Abstract

© Springer International Publishing AG 2017. A growing number of mobile applications for health education are being utilized to support different stakeholders, from health professionals to software developers to patients and more general users. There is a lack of a critical evaluation framework to ensure the usability and reliability of these mobile health education applications (MHEAs). Such a framework would facilitate the saving of time and effort for the different user groups. This paper describes a framework for evaluating mobile applications for health education, including a guidance tool to help different stakeholders select the one most suitable for them. The framework is intended to meet the needs and requirements of the different user categories, as well as improving the development of MHEAs through software engineering approaches. A description of the evaluation framework is provided, with its efficient hybrid of selected heuristic evaluation (HE) and usability evaluation (UE) factors. Lastly, an account of the quantitative and qualitative results for the framework applied to the Medscape and other mobile apps is given. This proposed framework - an Evaluation Framework for Mobile Health Education Apps - consists of a hybrid of five metrics selected from a larger set during heuristic and usability evaluation, the choice being based on interviews with patients, software developers and health professionals.

Publication Date May 17, 2017
Journal Lecture notes in computer science
Print ISSN 0302-9743
Electronic ISSN 1611-3349
Publisher Springer Verlag
Peer Reviewed Peer Reviewed
Volume 10296
Pages 330-340
Book Title Learning and Collaboration Technologies. Technology in Education; Lecture Notes in Computer Science
ISBN 9783319585147; 9783319585154
Institution Citation Gordon, N., & Aljaber, T. (2017). A guidance and evaluation approach for mHealth education applications. In Learning and Collaboration Technologies. Technology in Education; Lecture Notes in Computer Science, 330-340. Springer Verlag. https://doi.org/10.1007/978-3-319-58515-4_26
DOI https://doi.org/10.1007/978-3-319-58515-4_26
Keywords Heuristic evaluation; Usability evaluation; Evaluation framework; Stakeholders Metrics
Publisher URL https://link.springer.com/chapter/10.1007/978-3-319-58515-4_26
Additional Information This is the author's accepted version of an article published in Lecture notes in computer science (2017) v.10296.

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