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An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects

Ojiako, Udechukwu; Chipulu, Maxwell; Marshall, Alasdair; Williams, Terry

Authors

Udechukwu Ojiako

Maxwell Chipulu

Alasdair Marshall

Abstract

This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire survey of construction stakeholders, administered using direct non-random sampling of professional contacts with the authors. Data is analysed using SAS 9.4 (SAS Institute, Cary, NC) on a Windows 7 platform. Surprisingly, study findings do not suggest any ‘rule of law’ and ‘justice’ implications for small claim ODR. Tentatively, this conclusion supports wider use of ODR. The originality of the study is that although there is considerable academic and practitioner interest in various alternative forms of dispute resolution (ADR), both practitioner use and academic study of ODR remain sparse. Thus, this study serves as a foundation for further empirical exploration of ODR as a nascent component of ADR.

Journal Article Type Article
Publication Date 2018-02
Journal International journal of project management
Print ISSN 0263-7863
Electronic ISSN 1873-4634
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 36
Issue 2
Pages 301-316
Institution Citation Ojiako, U., Chipulu, M., Marshall, A., & Williams, T. (2018). An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects. International journal of project management, 36(2), (301-316). doi:10.1016/j.ijproman.2017.10.002. ISSN 0263-7863
DOI https://doi.org/10.1016/j.ijproman.2017.10.002
Keywords Project Management; Disputes; Construction
Publisher URL https://www.sciencedirect.com/science/article/pii/S0263786317305859
Copyright Statement © 2017. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/
Additional Information This is a description of an article published in International journal of project management.