All Outputs (262)

Examining customers’ experience with the Nigerian Bank Verification Number (BVN) policy from the perspective of a dual-lens theory (2018)
Journal Article
Emeka Izogo, E., Jayawardhena, C., & Ogbonna Udu Kalu, A. (2018). Examining customers’ experience with the Nigerian Bank Verification Number (BVN) policy from the perspective of a dual-lens theory. International Journal of Emerging Markets, 13(4), 709-730. https://doi.org/10.1108/IJoEM-09-2016-0246

Purpose - Although customer experience has been widely researched, its effects on behaviour towards a government policy is still unclear. This paper draws on two theories with some similar and opposing perspectives to investigate the effect of three... Read More about Examining customers’ experience with the Nigerian Bank Verification Number (BVN) policy from the perspective of a dual-lens theory.

Development and validation of the Multidimensional Turnover Intentions Scale (2018)
Presentation / Conference Contribution
Menezes, I. G., Menezes, A. C., Ruggeri, K., Moraes, E. R., Lozado, J. A., Sandbrand, D., & Muszynski, P. Development and validation of the Multidimensional Turnover Intentions Scale

The purpose of this study is to make available to researchers and practitioners a new instrument to measure turnover intentions based on a compensatory Multidimensional Item Response Theory (MIRT) model. Since extrinsic and intrinsic aspects are meas... Read More about Development and validation of the Multidimensional Turnover Intentions Scale.

Sensory stimulation for sensible consumption: Multisensory marketing for e-tailing of ethical brands (2018)
Journal Article
Yoganathan, V., Osburg, V.-S., & Akhtar, P. (2019). Sensory stimulation for sensible consumption: Multisensory marketing for e-tailing of ethical brands. Journal of business research, 96, 386-396. https://doi.org/10.1016/j.jbusres.2018.06.005

© 2018 Elsevier Inc. Amidst strong competition and lack of resources and functional superiority, ethical brands may seek an experiential approach to marketing online. A between-subjects online experiment (N = 308) shows that ethically-congruent visua... Read More about Sensory stimulation for sensible consumption: Multisensory marketing for e-tailing of ethical brands.

The Negative Core Beliefs Inventory (NCBI): Development and Psychometric Properties (2018)
Journal Article
Osmo, F., Duran, V., Wenzel, A., De Oliveira, I., Nepomuceno, S., Madeira, M., & Menezes, I. (2018). The Negative Core Beliefs Inventory (NCBI): Development and Psychometric Properties. Journal of Cognitive Psychotherapy, 32(1), https://doi.org/10.1891/0889-8391.32.1.67

Although the core belief construct is central in A. T. Beck's cognitive theory, little empirical research has been conducted to date to establish its psychometric properties as well as the way it explains manifestations of psychopathology. The aims o... Read More about The Negative Core Beliefs Inventory (NCBI): Development and Psychometric Properties.

Shared leadership in commercial organizations: A systematic review of definitions, theoretical frameworks and organizational outcomes (2018)
Journal Article
Sweeney, A., Clarke, N., & Higgs, M. (2019). Shared leadership in commercial organizations: A systematic review of definitions, theoretical frameworks and organizational outcomes. International Journal of Management Reviews, 21(1), 115-136. https://doi.org/10.1111/ijmr.12181

The importance of context has been well established in studies of leadership (Bryman, A. and Stephens, M. (1996). The importance of context: qualitative research and the study of leadership. Leadership Quarterly, 7, pp. 353–371; Pettigrew, A. and Whi... Read More about Shared leadership in commercial organizations: A systematic review of definitions, theoretical frameworks and organizational outcomes.

Reimagining the scales, dimensions, and fields of socio-ecological sustainability (2018)
Journal Article
O'Reilly, L., Allen, S., & Reedy, P. (2018). Reimagining the scales, dimensions, and fields of socio-ecological sustainability. British Journal of Management, 29(2), 220-234. https://doi.org/10.1111/1467-8551.12278

This paper critiques the two-dimensional (hierarchical–spatial) focus on scales evident in management and organizational studies, and the capitalist ecological modernization (CEM) paradigm that dominates current corporate and governmental approaches... Read More about Reimagining the scales, dimensions, and fields of socio-ecological sustainability.

Risks and drivers of hybrid car adoption: A cross-cultural segmentation analysis (2018)
Journal Article
McLeay, F., Yoganathan, V., Osburg, V.-S., & Pandit, A. (2018). Risks and drivers of hybrid car adoption: A cross-cultural segmentation analysis. Journal of cleaner production, 189, 519-528. https://doi.org/10.1016/j.jclepro.2018.04.031

Throughout the developed world, consumers are increasingly being encouraged to adopt cleaner, more eco-friendly behaviours. However, hybrid car adoption remains low, which impedes the move towards a lower carbon economy. In this paper, we examine the... Read More about Risks and drivers of hybrid car adoption: A cross-cultural segmentation analysis.

The role of negative and positive forms of power in supporting CSR alignment and commitment between large firms and SMEs (2018)
Journal Article
Harness, D., Ranaweera, C., Karjaluoto, H., & Jayawardhena, C. (2018). The role of negative and positive forms of power in supporting CSR alignment and commitment between large firms and SMEs. Industrial marketing management, 75, 17-30. https://doi.org/10.1016/j.indmarman.2018.03.006

Do large firms exert power to shape the CSR behavior of their SME partners?” We answer this question by proposing a model built on the stakeholder theory and the shareholder theory, and go on to explain how this impact influences the commitment of th... Read More about The role of negative and positive forms of power in supporting CSR alignment and commitment between large firms and SMEs.

Ageing and intergenerational care in rural China: a qualitative study of policy development (2018)
Journal Article
Liu, J., & Cook, J. (2020). Ageing and intergenerational care in rural China: a qualitative study of policy development. Contemporary Social Science, 15(3), 378-391. https://doi.org/10.1080/21582041.2018.1448943

The large-scale migration of younger workers from rural to urban China since the 1990s has separated many adult children from their ageing parents, thereby challenging traditional patterns of familial support in rural villages. Existing studies on ag... Read More about Ageing and intergenerational care in rural China: a qualitative study of policy development.

Selecting decision-relevant ethical product attributes for grocery shopping (2018)
Journal Article
Hasanzade, V., Osburg, V.-S., & Toporowski, W. (2018). Selecting decision-relevant ethical product attributes for grocery shopping. Management Decision, 56(3), 591-609. https://doi.org/10.1108/MD-12-2016-0946

© 2018, Emerald Publishing Limited. Purpose: Despite the existence of various approaches for promoting ethical consumption, it remains a challenge to determine which ethical product features are actually decision relevant for consumers. Based on the... Read More about Selecting decision-relevant ethical product attributes for grocery shopping.

A review of service quality and service delivery: Towards a customer co-production and customer-integration approach (2018)
Journal Article
Alzaydi, Z. M., Al-Hajla, A., Nguyen, B., & Jayawardhena, C. (2018). A review of service quality and service delivery: Towards a customer co-production and customer-integration approach. Business process management journal, 24(1), 295-328. https://doi.org/10.1108/bpmj-09-2016-0185

© 2018, Emerald Publishing Limited. Purpose: The purpose of this paper is to provide researchers with an overview of the service quality and delivery domain, focussing on the inclusion of customer co-production and customer integration. Specifically,... Read More about A review of service quality and service delivery: Towards a customer co-production and customer-integration approach.

Lost in delegation? (Dis)organizing for sustainability (2018)
Journal Article
Allen, S., Brigham, M., & Marshall, J. (2018). Lost in delegation? (Dis)organizing for sustainability. Scandinavian Journal of Management, 34(1), 29-39. https://doi.org/10.1016/j.scaman.2017.11.002

Using actor-networks as our conceptual lens for appreciating complex sociomaterial interdependencies, we explore how a vision to “do things differently” for sustainability becomes enacted and significantly diluted at a major brownfield development pr... Read More about Lost in delegation? (Dis)organizing for sustainability.

Attitude of nurses and predisposition to occurrence of adverse events in intensive care units (2017)
Journal Article
Lobão, W., & Menezes, I. G. (2017). Attitude of nurses and predisposition to occurrence of adverse events in intensive care units. Journal of Nursing UFPE on line, 11(5), 1971-1979. https://doi.org/10.5205/1981-8963-v11i5a23350p1971-1979-2017

Objective: to evaluate the attitudes of nurses towards conditions that may predispose to the occurrence of adverse events in the ICU. Method: exploratory, analytical, descriptive, cross-sectional study with quantitative approach performed in six high... Read More about Attitude of nurses and predisposition to occurrence of adverse events in intensive care units.

Determining the role of moral and global-local framing on the anti-consumption of halal endorsed products (2017)
Thesis
Colmekcioglu, N. (2017). Determining the role of moral and global-local framing on the anti-consumption of halal endorsed products. (Thesis). University of Hull. Retrieved from https://hull-repository.worktribe.com/output/4266540

Increasingly pluralistic, multi-ethnic and diverse marketplaces have become an important and characteristic trend of globalised and developed economic marketplaces, the world over. Despite the obvious advantages of this marketplace multi-culturalism,... Read More about Determining the role of moral and global-local framing on the anti-consumption of halal endorsed products.

Scarborough based study on bodies’ affective capacities (2017)
Journal Article
Saxena, G. (2017). Scarborough based study on bodies’ affective capacities. Annals of Tourism Research, 68, 100-110. https://doi.org/10.1016/j.annals.2017.12.002

This paper conceptualises leisure-seekers’ sociality using Deleuze and Guattari’s framework of Body without organs (BwO). Data, collected in Yorkshire’s coastal town of Scarborough, indicate how the ‘beach’ acts both as a magnet and a protective shel... Read More about Scarborough based study on bodies’ affective capacities.

The role of aesthetics and design in hotelscape: A phenomenological investigation of cosmopolitan consumers (2017)
Journal Article
Alfakhri, D., Harness, D., Nicholson, J., & Harness, T. (2018). The role of aesthetics and design in hotelscape: A phenomenological investigation of cosmopolitan consumers. Journal of business research, 85, 523-531. https://doi.org/10.1016/j.jbusres.2017.10.031

Should aesthetics and design be viewed as strategic marketing tools? We argue in this paper there are currently limited frameworks and empirical evidence to help - should this be the ambition of marketers? We propose a hotelscape as a holistic evolut... Read More about The role of aesthetics and design in hotelscape: A phenomenological investigation of cosmopolitan consumers.

Bridging the gaps in employee colunteering: Why the third sector doesn't always win (2017)
Journal Article
Cook, J., & Burchell, J. (2018). Bridging the gaps in employee colunteering: Why the third sector doesn't always win. Nonprofit and Voluntary Sector Quarterly, 47(1), 165-184. https://doi.org/10.1177/0899764017734649

Employee Volunteering (EV) schemes represent a cornerstone of many company Corporate Social Responsibility (CSR) strategies, being identified as a classic “win-win” situation in which businesses contribute significant resources into local communities... Read More about Bridging the gaps in employee colunteering: Why the third sector doesn't always win.

The core value compass: visually evaluating the goodness of brands that do good (2017)
Journal Article
Yoganathan, V., McLeay, F., Osburg, V.-S., & Hart, D. (2018). The core value compass: visually evaluating the goodness of brands that do good. Journal of Brand Management, 25(1), 68-83. https://doi.org/10.1057/s41262-017-0074-0

Brands that do good for the society as well as for themselves are motivated by the core values they espouse, which necessitates a better understanding of what qualities a true core value must possess. The inherent tension within brands that do good,... Read More about The core value compass: visually evaluating the goodness of brands that do good.

Archaeological tourism : a creative approach (2017)
Journal Article
Ross, D., Saxena, G., Correia, F., & Deutz, P. (2017). Archaeological tourism : a creative approach. Annals of Tourism Research, 67, 37-47. https://doi.org/10.1016/j.annals.2017.08.001

This theoretical paper conceptualises the role of tourism providers in facilitating creative tourism experiences by focusing on their ingenious enterprise, which we argue can help capture the tourism potential of intangible archaeological heritage. I... Read More about Archaeological tourism : a creative approach.

The role of person-job fit in the relationship between transformational leadership and job engagement (2017)
Journal Article
Bui, H. T., Zeng, Y., & Higgs, M. (2017). The role of person-job fit in the relationship between transformational leadership and job engagement. Journal of Managerial Psychology, 32(5), 373-386. https://doi.org/10.1108/JMP-05-2016-0144

Purpose: The purpose of this paper is to explore the relationship between transformational leadership and employees’ work engagement based on fit theory. The paper reports an investigation into the way in which employees’ perceptions of transformatio... Read More about The role of person-job fit in the relationship between transformational leadership and job engagement.