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External Evaluation of the COVID Support Unit Specialist Advice and Guidance Telephone Line (CSU)

People Involved

Profile image of Mrs Joanne Hatfield

Mrs Joanne Hatfield J.Hatfield@hull.ac.uk
Lecturer/ Admissions co-ordinator for the school/ Admissions lead for adult nursing

Profile image of Mrs Jayne Walker

Mrs Jayne Walker J.L.Walker@hull.ac.uk
Senior Lecturer| Professional Lead for Fitness to Practice

Project Description

This evaluation was undertaken in addition to the Integrated Care Centre Frailty Support Team Advice and Guidance Telephone Line (ICC FST A&G) evaluation.

We agreed to provide a brief separate review of the service provided by the COVID Support Unit specialist advice and guidance telephone line prior to 13th July 2020. The COVID Support Unit service was provided during the height of the COVID-19 pandemic between March 23rd 2020 and 10th July 2020.

This element of the evaluation has reviewed secondary data provided by the service, which was anonymised service data collected between 23rd March 2020 and 10th July 2020, supplemented by date of deaths data added up until 4th August 2021.

Status Project Complete
Value £0.00
Project Dates Mar 1, 2022 - May 17, 2022