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Enabling Explainable Artificial Intelligence capabilities in Supply Chain Decision Support Making

Olan, Femi; Spanaki, Konstantina; Ahmed, Wasim; Zhao, Guoqing


Femi Olan

Konstantina Spanaki

Guoqing Zhao


Explainable artificial intelligence (XAI) has been instrumental in enabling the process of making informed decisions. The emergence of various supply chain (SC) platforms in modern times has altered the nature of SC interactions, resulting in a notable degree of uncertainty. This study aims to conduct a thorough analysis of the existing literature on decision support systems (DSSs) and their incorporation of XAI functionalities within the domain of SC. Our analysis has revealed the influence of XAI on the decision-making process in the field of SC. This study utilizes the SHapley Additive exPlanations (SHAP) technique to analysis the online data using Python machine learning (ML) process. Explanatory algorithms are specifically crafted to augment the lucidity of ML models by furnishing rationales for the prognostications they produce. The present study aims to establish measurable standards for identifying the constituents of XAI and DSSs that augment decision-making in the context of SC. This study assessed prior research with regards to their ability to make predictions, utilization of online dataset, number of variables examined, development of learning capability, and validation within the context of decision-making, emphasizes the research domains that necessitate additional exploration concerning intelligent decision-making under conditions of uncertainty.


Olan, F., Spanaki, K., Ahmed, W., & Zhao, G. (2024). Enabling Explainable Artificial Intelligence capabilities in Supply Chain Decision Support Making. Production planning & control,

Journal Article Type Article
Acceptance Date Jan 24, 2024
Online Publication Date Feb 27, 2024
Publication Date 2024
Deposit Date Jan 25, 2024
Publicly Available Date Mar 1, 2024
Journal Production planning & control
Print ISSN 0953-7287
Publisher Taylor and Francis
Peer Reviewed Peer Reviewed
Keywords Explainable artificial intelligence; Supply chains; Decision support systems; Supply chains management; SHAP; Innovation
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