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Soft side of knowledge transfer partnership between universities and small to medium enterprises: an exploratory study to understand process improvement

Dwivedi, Ashish; White, G; Cicmil, S; Upadhyay, A; Subramanian, N; Kumar, V; Dwivedi, A

Authors

G White

S Cicmil

A Upadhyay

N Subramanian

V Kumar

Abstract

The study explores the soft side of knowledge transfer partnerships between universities and small to medium enterprises (SMEs), a topic which is often neglected in the knowledge management literature. The aim of this paper is to uncover the issues which emerge during information of a partnership between heterogeneous organisations and universities. In addition, the study unfolds the criticalities of typical process improvement capability that supports the knowledge transfer partnerships between universities and SMEs. Using multiple cases, this study unravels the dominant elements that influence knowledge transfer process development, governance, implications and responsibilities. The major contribution of this study is the development of a framework based on empirical evidence using three Knowledge Transfer Partnerships (KTPs) which illustrates the way in which soft factors in knowledge transfer partnership phases may have an impact on success or failure of university-industry collaborations for innovation.

Journal Article Type Article
Publication Date Jun 30, 2019
Print ISSN 0953-7287
Publisher Taylor & Francis
Peer Reviewed Peer Reviewed
Volume 30
Issue 10-12
Pages 907-918
Institution Citation White, G., Cicmil, S., Upadhyay, A., Subramanian, N., Kumar, V., & Dwivedi, A. (2019). Soft side of knowledge transfer partnership between universities and small to medium enterprises: an exploratory study to understand process improvement. Production planning & control, 30(10-12), 907-918. https://doi.org/10.1080/09537287.2019.1582098
DOI https://doi.org/10.1080/09537287.2019.1582098
Keywords Knowledge transfer partnership; SMEs; University; case study; process improvement
Publisher URL https://www.tandfonline.com/doi/full/10.1080/09537287.2019.1582098
Related Public URLs http://eprints.uwe.ac.uk/35357/
Copyright Statement ©2018 University of Hull

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