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All Outputs (103)

Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers (2006)
Journal Article
Xing, Y., & Grant, D. B. (2006). Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers. International journal of retail & distribution management, 34(4-5), 278-289. https://doi.org/10.1108/09590550610660233

Purpose: Many traditional retailers use the internet as a complementary business channel and thus sell products through multiple channels. In contrast, "pure player" internet retailers only sell products via the internet. A proliferation of pure play... Read More about Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers.

Web-based surveys in logistics research: An empirical application (2005)
Book Chapter
Teller, C., Teller, W., & Grant, D. B. (2005). Web-based surveys in logistics research: An empirical application. In H. Kotzab, S. Seuring, M. Müller, & G. Reiner (Eds.), Research Methodologies in Supply Chain Management: In Collaboration with Magnus Westhaus (139-154). Physica-Verlag. https://doi.org/10.1007/3-7908-1636-1_10

The use of surveys continues to lead logistics and supply chain management research. We discuss the use of Internet or Web-based surveys as an alternative to traditional survey methods in the context of a Web-based empirical study to identify advanta... Read More about Web-based surveys in logistics research: An empirical application.

Lean thinking and ERP functionality: A case analysis (2005)
Presentation / Conference Contribution
Gustafsson, A., & Grant, D. (2005, June). Lean thinking and ERP functionality: A case analysis. Presented at Lost in Translation: Local practice versus global trends - the XVII NOFOMA Conference, Copenhagen Business School, Copenhagen, Denmark

Exploring success factors and constraints in German online food retailing
Presentation / Conference Contribution
Grant, D., Fernie, J., & Schulz, B. Exploring success factors and constraints in German online food retailing

Paper presented at Rencontres Internationales de la Recherche en Supply Chain et Logistique (RIRL), Marseille, 20-21 May 2014. Abstract: This paper discusses success factors and constraints in online food retailing in Germany. While the German food r... Read More about Exploring success factors and constraints in German online food retailing.

The impact of green logistics service quality on logistics provider performance
Presentation / Conference Contribution
Grant, D., & Chaisurayakarn, S. The impact of green logistics service quality on logistics provider performance

Paper delivered at the 19th Logistics Research Network annual conference 2014, 3rd-5th September 2014, Huddersfield. Effective and efficient logistics services can enhance the firm’s competitive advantage. Therefore, logistics management can be consi... Read More about The impact of green logistics service quality on logistics provider performance.