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The CAREGIVERSPRO-MMD Platform as an Online Informational and Social Support Tool for People Living With Memory Problems and Their Carers: An Evaluation of User Engagement, Usability and Usefulness

Howe, Dave; Thorpe, Jonathan; Dunn, Rosie; White, Caroline; dunn, rosie; Cunnah, Kate; Platt, Rebecca; Paulson, kevin; Wolverson, Emma

Authors

Dave Howe

Jonathan Thorpe

Rosie Dunn

rosie dunn

Rebecca Platt

kevin Paulson

Dr Emma Wolverson E.Wolverson@hull.ac.uk
Clinical Lecturer and Faculty Ethics Committee Member



Abstract

People living with dementia or cognitive impairment (PwD) and their carers often have unmet needs for informational and social support postdiagnosis. Web-based platforms have the potential to address these needs, although few have been developed for use by both PwD and carers. The CAREGIVERSPRO-MMD platform was developed to provide both user groups with informational and peer-to-peer social support. Platform logging data were analyzed to assess the extent to which PwD (n = 37) and carers (n = 37) engaged with the platform and its social/informational features in their daily lives. Participants also provided feedback on the usefulness and usability of the platform. The majority of PwD and carers found the platform and its social/informational features useful and usable, and significant subsets of both groups utilized the platform regularly. However, carers engaged with the informational and social features to a greater extent than PwD, and users highlighted that PwD typically required regular support to use the platform.

Journal Article Type Article
Publication Date Nov 6, 2019
Print ISSN 0733-4648
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
APA6 Citation Howe, D., Thorpe, J., Dunn, R., White, C., Cunnah, K., Platt, R., …Wolverson, E. (2019). The CAREGIVERSPRO-MMD Platform as an Online Informational and Social Support Tool for People Living With Memory Problems and Their Carers: An Evaluation of User Engagement, Usability and Usefulness. Journal of applied gerontology, https://doi.org/10.1177/0733464819885326
DOI https://doi.org/10.1177/0733464819885326
Keywords Keywords dementia; caregiving; information technology; technology

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