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The CAREGIVERSPRO-MMD Platform as an Online Informational and Social Support Tool for People Living With Memory Problems and Their Carers: An Evaluation of User Engagement, Usability and Usefulness

Howe, David; Thorpe, Jonathan; Dunn, Rosie; White, Caroline; dunn, rosie; Cunnah, Kate; Platt, Rebecca; Paulson, Kevin; Wolverson, Emma

Authors

David Howe

Jonathan Thorpe

Rosie Dunn

rosie dunn

Rebecca Platt

Kevin Paulson

Dr Emma Wolverson E.Wolverson@hull.ac.uk
Senior Lecturer Ageing and Dementia. MSc Dementia programme co-director.



Abstract

People living with dementia or cognitive impairment (PwD) and their carers often have unmet needs for informational and social support postdiagnosis. Web-based platforms have the potential to address these needs, although few have been developed for use by both PwD and carers. The CAREGIVERSPRO-MMD platform was developed to provide both user groups with informational and peer-to-peer social support. Platform logging data were analyzed to assess the extent to which PwD (n = 37) and carers (n = 37) engaged with the platform and its social/informational features in their daily lives. Participants also provided feedback on the usefulness and usability of the platform. The majority of PwD and carers found the platform and its social/informational features useful and usable, and significant subsets of both groups utilized the platform regularly. However, carers engaged with the informational and social features to a greater extent than PwD, and users highlighted that PwD typically required regular support to use the platform.

Citation

Howe, D., Thorpe, J., Dunn, R., White, C., Cunnah, K., Platt, R., …Wolverson, E. (2019). The CAREGIVERSPRO-MMD Platform as an Online Informational and Social Support Tool for People Living With Memory Problems and Their Carers: An Evaluation of User Engagement, Usability and Usefulness. Journal of applied gerontology, https://doi.org/10.1177/0733464819885326

Journal Article Type Article
Acceptance Date Oct 8, 2019
Publication Date Nov 6, 2019
Deposit Date Jan 2, 2020
Journal Journal of Applied Gerontology
Print ISSN 0733-4648
Electronic ISSN 1552-4523
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
DOI https://doi.org/10.1177/0733464819885326
Keywords Keywords dementia; caregiving; information technology; technology
Public URL https://hull-repository.worktribe.com/output/3168384

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