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Mrs Sushma Kumari

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Sushma Kumari

Programme Director- MSc Logistics and Supply Chain Management and BSc Logistics and Supply Chain Management


Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion (2022)
Journal Article
Bag, S., Srivastava, G., Bashir, M. M. A., Kumari, S., Giannakis, M., & Chowdhury, A. H. (2022). Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion. Benchmarking, 29(7), 2074-2098. https://doi.org/10.1108/BIJ-07-2021-0415

Purpose: The first research objective is to understand the role of digital [artificial intelligence (AI)] technologies on user engagement and conversion that has resulted in high online activities and increased online sales in current times in India.... Read More about Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion.

A multi-agent framework for container booking and slot allocation in maritime shipping (2022)
Journal Article
Mandal, J., Goswami, A., Kumari, S., & Mishra, N. (in press). A multi-agent framework for container booking and slot allocation in maritime shipping. International Journal of Production Research, https://doi.org/10.1080/00207543.2022.2065550

Digitalization is constantly altering company paradigms and expanding cross-border supply chain prospects. Maritime transportation plays an increasingly essential part in the global supply network. Since maritime shipping services need to exchange a... Read More about A multi-agent framework for container booking and slot allocation in maritime shipping.

Multi-agent architecture for waste minimisation in beef supply chain (2021)
Journal Article
Nguyen, A. H. T., Singh, A., Kumari, S., & Choudhary, S. (in press). Multi-agent architecture for waste minimisation in beef supply chain. Production planning & control, https://doi.org/10.1080/09537287.2021.1979679

Food waste is an alarming issue pertaining to the rising global hunger, huge environmental footprint, and high monetary value. In developing and developed nations, it occurs primarily due to inefficiencies upstream and downstream of the supply chain... Read More about Multi-agent architecture for waste minimisation in beef supply chain.

The role of alliance management, big data analytics and information visibility on new-product development capability (2021)
Journal Article
Dubey, R., Bryde, D. J., Graham, G., Foropon, C., Kumari, S., & Gupta, O. (2021). The role of alliance management, big data analytics and information visibility on new-product development capability. Annals of Operations Research, https://doi.org/10.1007/s10479-021-04390-9

Many organizations are increasingly investing in building dynamic capabilities to gain competitive advantage. New products play an important role in gaining competitive advantage and can significantly boost organizational performance. Although new pr... Read More about The role of alliance management, big data analytics and information visibility on new-product development capability.

Coordination and collaboration for humanitarian operational excellence : big data and modern information processing systems (2020)
Journal Article
Akhtar, P., Osburg, V., Kabra, G., Ullah, S., Shabbir, H., & Kumari, S. (in press). Coordination and collaboration for humanitarian operational excellence : big data and modern information processing systems. Production planning & control, https://doi.org/10.1080/09537287.2020.1834126

Humanitarian operational excellence depends on effective coordination and collaboration not only between supply chain partners but also among other actors such as host government, local and international non-government organizations (NGOs), and donor... Read More about Coordination and collaboration for humanitarian operational excellence : big data and modern information processing systems.

A review of lean and agile management in humanitarian supply chains: analysing the pre-disaster and post-disaster phases and future directions (2020)
Journal Article
Upadhyay, A., Mukhuty, S., Kumari, S., Garza-Reyes, J. A., & Shukla, V. (in press). A review of lean and agile management in humanitarian supply chains: analysing the pre-disaster and post-disaster phases and future directions. Production planning & control, https://doi.org/10.1080/09537287.2020.1834133

Disasters have quadrupled over the last two decades leading to unprecedented loss of life. The objective of disaster-focussed humanitarian supply chains (HSCs) is to ensure saving maximum lives with limited resources; despite severe uncertainties. Th... Read More about A review of lean and agile management in humanitarian supply chains: analysing the pre-disaster and post-disaster phases and future directions.

Social media led co-creation of knowledge in developing societies: SME’s roles in the adoption, use and appropriation of smartphones in South Asia (2019)
Journal Article
Dey, B. L., Sarma, M., Pandit, A., Sarpong, D., Kumari, S., & Punjaisri, K. (2019). Social media led co-creation of knowledge in developing societies: SME’s roles in the adoption, use and appropriation of smartphones in South Asia. Production planning & control, 30(10-12), 1019-1031. https://doi.org/10.1080/09537287.2019.1582106

Social media supports the creative economy through its involvement in the adoption and appropriation of new innovation and accelerates economic growth. The current paper expands on this notion by identifying and analyzing the interaction between soci... Read More about Social media led co-creation of knowledge in developing societies: SME’s roles in the adoption, use and appropriation of smartphones in South Asia.

Knowledge management for food supply chain synergies–a maturity level analysis of SME companies (2019)
Journal Article
Batista, L., Dora, M., Toth, J., Molnár, A., Malekpoor, H., & Kumari, S. (2019). Knowledge management for food supply chain synergies–a maturity level analysis of SME companies. Production planning & control, 30(10-12), 995-1004. https://doi.org/10.1080/09537287.2019.1582104

Despite the considerable number of papers addressing knowledge management (KM) aspects in supply chains, many research issues in the area are still neglected. One of the main research gaps in this field concerns the maturity level of KM practices ado... Read More about Knowledge management for food supply chain synergies–a maturity level analysis of SME companies.

Analysing acculturation to sustainable food consumption behaviour in the social media through the lens of information diffusion (2018)
Journal Article
Choudhary, S., Nayak, R., Kumari, S., & Choudhury, H. (2019). Analysing acculturation to sustainable food consumption behaviour in the social media through the lens of information diffusion. Technological Forecasting and Social Change, 145, 481-492. https://doi.org/10.1016/j.techfore.2018.10.009

Drawing on theories of acculturation and information diffusion, this paper examines whether social media usage, intergroup contacts and information dissemination influence the cultural adaptation of three ethnic groups, and its implications on sustai... Read More about Analysing acculturation to sustainable food consumption behaviour in the social media through the lens of information diffusion.

Big data cloud computing framework for low carbon supplier selection in the beef supply chain (2018)
Journal Article
Singh, A., Kumari, S., Malekpoor, H., & Mishra, N. (2018). Big data cloud computing framework for low carbon supplier selection in the beef supply chain. Journal of cleaner production, 202, 139-149. https://doi.org/10.1016/j.jclepro.2018.07.236

Purpose – With the rapid economic development of nations across the globe, there is proportionate increment in corresponding carbon footprint. There are numerous counter measures proposed to mitigate it in terms of legislation and policy framing. How... Read More about Big data cloud computing framework for low carbon supplier selection in the beef supply chain.